Garrison Kingston

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Garrison Kingston

• Messes Institutes

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Messes Institutes

• Vimy Officers Messs
• WO Sgt Mess
• Junior Ranks Mess
• Garrison Lanes Bowling Alley
• Garrison Golf and Curling Club
• Base Fund Canteen
• RMC Senior Staff Mess
• RMC Cadet Mess
• Fort Frontenac Officers Mess
• All locations provide bar service

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Successes Realized

• Onsite Food Catering in 3 PSP outlets
• Base Fund Canteen Operation - JSR
• All Unit Canteens Registered under Base Fund
• Portable Bar Service to Units
• ATM Service in two locations
• PMC Support/Assistance Package

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Food Catering

• Contracted food caterer provides on site food
  service to outlet membership
• Provides on site food service for outlet
  functions private functions
• Generates extra revenue for the outlet from a
  mthly fee and of food sales

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Base Fund Canteen

• Cost Outlet at Joint Signal Regiment
• Provides much desired canteen (food, beverage,
  sundry items) service to troops (Canteen was
  requested by JSR)
• Provides on site bar service for regimental
  functions
• Contributions paid to Base Fund
• Profit share to unit

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Unit Canteens

• All Unit Canteens registered under Base Fund
• Provides much desired food beverage service to
  members at unit level
• No alcohol sold in Unit Canteens
• Canteens encouraged to purchase supplies from
  Canex
• CFCF Contributions paid for CIP coverage
• Contributions paid to Base Fund
• Profits generated remain with the Unit

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Portable Bar Service

• Provided by our 3 base messes
• Provided for organized functions at unit level
• Provided FREE (no cost to unit)
• Mess bar staff (smart serve trained) provide the
  service
• All alcoholic beverages are provided by mess
• Sales are at standard selling price of the mess
  providing the service
• All profits remain with the mess
• Portable Bar Service frequently used by units

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ATM SERVICE

• Currently have 2 machines in use
• Junior Ranks Club and Vimy Dining Hall
• Junior Ranks Club responsible for both ATMs
• Service was requested by membership and customers
• Machines are provided by The ATM Centre

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ATM Cost to Outlet

• No capital cost for ATMs
• Outlet provides 2 phone lines (40 mth each)
• Outlet pays bank fees (60 mth for 2 ATMs)
• Overall costs approx 70 mth per ATM

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What does Supplier Do ?

• Provides and installs the ATM at specified
  location
• Provides ATM training, maintenance repairs and
  supplies (paper rolls)
• Provides 24 hours a day help line

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What does Outlet Do ?

• Mgr is responsible for
• Requisitioning NPF funds to fill ATM
  (nil requirement for Security Service ie
  Loomis)
• Ensuring sufficient in the ATM
• Ensuring the ATM cash is always in balance
• Coordinating ATM repairs when required
• Addressing concerns from members and customers
  wrt the ATM
• Maintaining an up to date ATM log/file

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Revenue Generatedfrom ATM

• 1.50 - per hit is realized from ATM
• 1.00 - per hit goes to the Supplier
• .50 - per hit goes to the Outlet
• ATM service helps increase sales

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ATM Activity

• Junior Ranks Club
• For 8 mth period (May Dec) 4051 hits
• Average hits per month 506 hits
• Total cash dispensed for 8 mths 222,660.00
• Vimy Dining Hall
• For 8 mth period (May Dec) 2398 hits
• Average hits per month 300 hits
• Total cash dispensed for 8 mths 150,160.00

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PMCSupport/AssistancePackage

• The package is an aide memoire designed to
  provide quick reference to the more commonly used
  policies, rules,regulations and directives.
• Copies of specific DOADs,CFAOs,QRO etc
• Pertinent local Policies and Procedures
• BComd Directives
• Liquor License Act
• Organization chart

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PMCSupport/AssistancePackage Contd

• List of key contacts and supporting staff
• NPF stocktaking information
• NPF budget information
• Collective Agreement
• Approved by Board of Governors (BOG)
• Amended as required

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Messes Institutes Ongoing Initiatives

• Certified Foodservice Manager (CFM)
  training/certification
• Implementation of Cost Accounting
• Point of Sale (POS) Trial
• PSP Operational Review Checklist

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CFM Training

• CFM is a correspondence training package offered
  through the Canadian Tourism Human Resource
  Council
• The study program is designed to assist
  Mgrs/Suprs acquire the skills and knowledge
  necessary to become professional foodservice
  managers
• The professional level is recognized by the
  Canadian Restaurant and Foodservices Association

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CFM Topics

• Plant and Facility Maintenance
• Management
• Sanitation
• Financial Management
• Marketing and Sales
• Human Resources Management
• Managing the Product
• Service Management
• Employee Relations

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CFM

• Approx 1K per person for CFM Training package
  (workbooks, registration and exam)
• Written exams are coordinated and overseen by
  BPSO section
• 80 pass mark required for CFM certification
• Weekly workshops are run to assist participants
  in the learning process

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Implementation ofCost Accounting

• Approval has been obtained to proceed with Cost
  Accounting in NPF/PSP outlets (Canex not
  included)
• Will replace the current Retail Accounting system
  that is cumbersome, labor intensive, time
  consuming and prone to generating errors

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Cost Accounting Current Status

• Implementation of Cost Accounting is set for
  start of NPF FY 2002
• Transition document detailing change from Retail
  Accounting to Cost Accounting now in draft form
• Standard Operating Procedures for Cost Accounting
  now in draft form
• All associated forms for use with Cost Accounting
  now in draft form

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Cost Accounting

• First workshop with outlet Mgrs/Bar Suprs has
  been held to update them on current status of
  Cost Accounting Implementation
• Second workshop scheduled for 30 Jan 2002 to go
  through Cost Accounting Standard Operating
  Procedures (SOP)
• Cost Accounting will be successfully implemented
  for start of NPF FY 2002.

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Point of Sale (POS) Trial

• POS trial coordinated through CFPSA
• POS system is called FLASHPOINT
• System was provided by Computer Junction
  Corporate Sales (Toronto)
• POS trial being run in WO Sgt Mess

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Point of Sale (POS) Trial

• POS installed in WO Sgt Mess mid Dec 2001
• Mgr worked with Rep (1/2 day) to set up system
  and receive brief training
• Mgr and Bar Supr working with system to become
  familiar with setup and capabilities
• Rep to return in Jan 2002 to provide additional
  training to Mgr and to finalize setup
• Mgr and Bar Supr to provide training to staff
• POS trial expected to go on line Feb 2002

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PSP Operational ReviewChecklist

• The operational checklist is designed to serve as
  a tool to assist outlet Mgrs in monitoring their
  operations
• It is intended to be used on a regular basis
  (quarterly/monthly) so as Mgrs can review the
  various areas of the operation to determine if
  proper action is being taken IAW rules and
  regulations

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PSP Operational ReviewChecklist

• The checklist serves to assists outlet mangers in
  preparing and being ready for and an audit or
  audit review
• The draft checklist is currently at DRIA for
  their review, suggestions for possible changes
  and improvements

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Garrison Kingston

• Messes Institutes

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MONTREAL AREA
MESS
SMCS PROGRAMME
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IMPROVEMENTS

• MEMBERS CHARGES

• ACCOUNTS

• ADDRESS

• TRANSACTIONS

• CLOSING PERIOD

• LISTINGS

• MEMBER HISTORY

• USERS

• NOMINAL ROLL

• ACCOUNTS SUMMARY

• LEDGER

• AR

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MEMBERS CHARGES

• TAXES ADDED / INCLUDED

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ACCOUNTS

• NO LIMITS

• CHARGES / PAIMENT

• ON / OFF

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ADDRESS

• DEFAULT ADDRESS

• ALL PHONE NUMBERS

• MARKS ARS FOR BAR BILL

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TRANSACTIONS

• AUTO ARR CHARGES

• AUTO DEP CHARGES

• ACTION ON DATE

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CLOSING PERIOD

• SPECIFIC DATES

• KEEP TRACK OF REPORTS

• DOES ALLOT, ARS AND CASH

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LISTINGS

• FOR GROUPE PAIMENT

• COULD OMITT A MEMBER

• AMOUNT COULD BE CHANGE

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MEMBRE HISTORY

• RECORD FRM OLD MESS

• RECORD ALL TRANSACTIONS

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USERS

• FULL USER PROFIL

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NOMINAL ROLL
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ACCOUNTS SUMMARY
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LEDGER
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AR
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