Ushering%20Change%20in%20the%20Face%20of%20Adversity

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Ushering Change in the Face of Adversity

• A Change Project at
• The Leonard S. Washington Memorial Library of
  Southern University at New Orleans
• Shatiqua Mosby-Wilson and Laurie Gaillard

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The Genesis of an Idea

• A picture is worth a thousand words

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A FEMA Can or A Library

• Treated Like Sardines

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The Possibilities Are Endless

• Unsolicited Donations Arrive Weekly
• Boxes of Books everywhere
• Multiple Employees in one Cubicle
• Lack of shelving
• Lack of study/quiet zones
• Lack of uniform procedures

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VISION

• Technology
• Service
• Resources

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The Project

• Revamped the organization chart
• Improved peer review process
• Development and documentation of policies and
  procedures

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The Project

• Take advantage of emerging technologies
• Partner with other departments on campus
• Seek external funding

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Making the Change

• Survey of Library Staff
• Survey Students
• Interview Faculty, Deans and Administrators
• Visit Other Libraries
• Research Current Trends in Librarianship
• Consult With Library School Faculty

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Implementing the Change

• Seek Administrative Support
• Seek Campus Support
• Place Orders for Furnishing
• Document Document Document

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Technical Services the Guinea Pigs

• Acquisitions
• Serials project
• Technical Services moves to a bigger space
• Writing policies to justify decisions (esp.
  donations)

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The Obstacles

• Library Staff
• Administration
• Money
• University strategic plan (work in progress)

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Breakthroughs/Innovations

• Learning to cut through the red tape
• Scratching the backs of others
• How to keep a happy staff

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Applications of Learning

• Stake holders and their involvement
• Key change issues how to change for the better
  of the library

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Applications of Learnings

• Resistance how it was managed HAHAHAHAHAHAHA
• Describe which goals were achieved managed to
  let TS be TS without bullying from public service

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Summary

• Were just getting started

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Mold, Wet Spot Video
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The Movie
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Contact Information

• Shatiqua Mosby-Wilson
• Library Director
• 6801 Press Drive
• New Orleans, LA 70126
• [phone]
• swilson_at_suno.edu

• Laurie L. Gaillard
• Catalog Librarian
• 6801 Press Drive
• New Orleans, LA 70126
• [phone]
• lgaillar_at_suno.edu