Toolkits for online learning

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British Association for Open Learning Flexible
Learning Edinburgh 2002
Toolkits for online learning
Darren Hockley Managing Director
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DeltaNet International

• e-Learning solution provider
• Established 1997
• Educational background
• Solutions include
• consultancy for e-learning strategy
• concept design
• bespoke programme development
• portal development
• collaborative working

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Some of our Clients
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Your Objectives

• Understand
• work involved/skills required to set-up an
  effective online learning environment?
• what tools?
• cost implications?
• learn more about NHSU

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Online Learning Environment
Identify your top 3 requirements of an online
learning environment
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NHSU - Background

• 3billion annual training budget
• 1million employees
• Labour party announced intension to set-up an NHS
  University in 2001
• bricks and clicks approach
• starting from a blank canvas

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NHSU - Demonstrator

• Provide a Concept Design of what the NHSU might
  look like
• To be used as a communication resource during the
  consultation period
• Stimulate the debate both internally and
  externally
• Ultimately evolve into a blueprint for the actual
  solution.

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NHSU - Demonstrator
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e-learning model
Infrastructure Level
Technical Infrastructure Network/access
(intranet, extranet), desktop facilities,
database platform, etc.
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e-learning model
Delivery Tools
CMS
Infrastructure Level
Technical Infrastructure Network/access
(intranet, extranet), desktop facilities,
database platform, etc.
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Content Management System

• In your groups consider
• Definition of CMS
• One reason why you should have one?
• One features that you should look for.

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Definition

• Content Management System

a tool that allows you to manage the content of
a website
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Content Management System

• Why have a CMS
• allow different groups to contribute to content
  resources
• de-skill maintenance of content
• manage the content database (expiry dates, review
  dates, owners, etc.)

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Content Management System

• Top 5 features
• distributed ownership of content
• workflow approval systems
• web enabled
• non-technical user interface
• leverage on existing information resources

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Content Management System

• Products
• Mediasurface
• Lotus Notes
• Reddot
• Index
• i-publish
• 100s more ..

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Costs

• Content Management System

prices start from 20,000
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e-learning model
Delivery Tools
CMS
KMS
Infrastructure Level
Technical Infrastructure Network/access
(intranet, extranet), desktop facilities,
database platform, etc.
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Knowledge Management System

• In your groups consider
• Definition of KMS
• One reason why you should have one?
• One feature that you should look for.

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Definition

• Knowledge Management System

a tool that provides relevant information when
it is required
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Knowledge Management System

• Why have a KMS
• large amounts of information
• information is unstructured and difficult to find
• need to share valuable knowledge assets
• lots of people want access to the information

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Knowledge Management System

• Top features
• natural language interface
• leverage on existing information
• web enabled
• ability to handle spelling mistakes, poor grammar
  and abbreviations
• provide tools to help develop and refine the
  knowledge base

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Knowledge Management System

• Products
• Autonomy
• KANA
• Convera
• Digital Brain
• KMS
• several others

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Costs

• Knowledge Management System

prices start from 250,000
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e-learning model
Delivery Tools
CMS
KMS
LMS
Infrastructure Level
Technical Infrastructure Network/access
(intranet, extranet), desktop facilities,
database platform, etc.
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Learning Management System

• In your groups consider
• Definition of LMS
• One reason why you should have one?
• One feature that you should look for.

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Definition

• Learning Management System

a tool that helps to assess and improve the
performance of your employees/students through
learning
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Learning Management System

• Why have a LMS
• evaluate the effectiveness of training
• monitor training programme roll-outs
• inform employees/students of learning
  opportunities
• track learners for online learning
• record assessment scores

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Learning Management System

• Top features
• support all learning methods online, traditional
  and virtual classrooms
• accept non-vendor content
• conform to interoperability standards (SCORM,
  AICC)
• provide management information
• learning needs assessment

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Learning Management System

• Products
• Solstra
• Docent
• Saba
• Pathlore
• Oracle
• WBT Manager
• 100s more .

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Costs

• Learning Management System

prices start from 25,000
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e-learning model
Delivery Tools
CMS
KMS
LMS
LCMS
Infrastructure Level
Technical Infrastructure Network/access
(intranet, extranet), desktop facilities,
database platform, etc.
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Learning Content Management System

• In your groups consider
• Definition of LCMS
• One reason why you should have one?
• One feature that you should look for.

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Definition

• Learning Content Management System

a tool that helps you to manage the content
within your online learning programmes
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Learning Content Management System

• Why have a LCMS
• allows easy maintenance of content in a learning
  programme for non technical staff
• reduces maintenance costs
• rapid roll-out of changes

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Learning Content Management System

• Top features
• interoperability with other systems (CMS, LMS)
• simple web based forms
• try before you commit facility

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Learning Content Management System

• Products
• As yet no off the shelf applications have
  emerged.
• Usually provided as part of a bespoke online
  learning programme.

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e-learning model
Application Level
Learner Support Environment Online tutors, email
link, self help systems, discussion boards,
virtual classroom, etc
Delivery Tools
CMS
KMS
LMS
LCMS
Infrastructure Level
Technical Infrastructure Network/access
(intranet, extranet), desktop facilities,
database platform, etc.
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e-learning model
Learning content
Performance Support
Needs Analysis
Personal Dev Plan
Courses Resources Online Offline delivery
Just in time Learning Learning nuggets, job
aids, help systems, etc.
Corporate Change
Needs Analysis
Application Level
Learner Support Environment Online tutors, email
link, self help systems, discussion boards,
virtual classroom, etc
Delivery Tools
CMS
KMS
LMS
LCMS
Infrastructure Level
Technical Infrastructure Network/access
(intranet, extranet), desktop facilities,
database platform, etc.
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Online Learning Programmes

• Learning content should be
• small bite size chunks
• profiled for each user
• engaging
• accessible (Bobby standards)
• tracked?
• assessed?
• SCORM and AICC compliant

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Online Learning Programmes

• Standard Content Providers
• Electric Paper
• BBC Learning
• Skillsoft
• CIA Training
• weteachyou
• 100s more

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Online Learning Programmes

• Bespoke programmes
• In-house or external partner
• Methodology
• Skills sets
• Authoring tools
• SCORM and AICC Compliance

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The final piece. your strategy
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Thank you
Questions