How To Be An Effective Team Member

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How To Be An Effective Team Member

• .or Ten Qualities of an Effective Team Player

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What is an effective team member?

• ExerciseWhat personal qualities make a strong
  team member?

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What is an effective team?

• A team is made up of a group of people working
  together to achieve a common goal.
• An effective team has certain characteristics
  that allow the team members to function more
  efficiently and productively.
• An effective team develops ways to share
  leadership roles and ways to share accountability
  for their work products, shifting emphasis from
  the individual to several individuals within the
  team.

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What is and effective team?

• A team also develops a specific team purpose
  and concrete work products that the members
  produce together.
• Team members
• Share leadership roles
• Develop own scope of work
• Schedule work to be done and commit to taking
  time allotted to do the work

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What is and effective team?

• Develop tangible work products
• Are mutually accountable for work
  products/outcomes
• Measure their success based on achieving team
  products/outcomes
• Discuss problems and resolve them by the team.
• Our self-managed

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How To Be An Effective Team Member

• Teams need strong members to perform well.
• This session will assist you to be able to
• Learn the business you are in and its working
  culture and respect and knowledge of the code of
  ethics.
• Recognize your personal strengths as a team
  member and to maximize their impact on team
  success.
• More effectively participate in team meetings and
  decisions.
• Be proactive and accountable in your actions and
  with the rest of the team.

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How To Be An Effective Team Member

• The best team members are skilled at assuming
  multiple roles, stepping up to do whatever it
  takes to get the job done on time, on
  budget-without breaking the rules.
• They are autonomous and self-sufficient.
• They keep management in the know.
• An effective team member do not require a
  supervisor to constantly hover over them or play
  the role of referee, parent or firefighter.
• They are self-managed.

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How To Be An Effective Team Member

• With so many personality styles, communication
  styles and dysfunctions, people have to learn
  HOW to be an effective team member.

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Gnome Dome

• Group Activity
• Analyze the process

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How To Be An Effective Team Member

• Ten Qualities of an Effective Team Player
• Demonstrate reliability
• Communicate constructively
• Listen actively
• Function as an active participant
• Share openly and willingly
• Cooperate and pitch in to help
• Exhibit flexibility

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How To Be An Effective Team Member

• Ten Qualities- continue
• Work as a problem-solver
• Treat others in a respectful and supportive
  manner
• Show commitment to the team

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How To Be An Effective Team Member

• Reliability looks like this
• You get the job done and you do your fair share
  to work hard and meet your commitment.
• You follow through on assignments.
• You consistently carry out your work which is key
• You can be counted on to deliver good performance
  all the time, not just some of the time.
• You promise only what you can deliver and deliver
  what you have committed to.

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How To Be An Effective Team Member

• Communicate constructively
• Teams need people who speak up and express
  their thoughts and ideas clearly, directly,
  honestly, and with respect for others and for the
  work of the team. Thats what it means to
  communicate constructively.
• Such a team member does not shy away from
  making a point but makes it in the best way
  possible- in a positive, confident, and
  respectful manner.

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How To Be An Effective Team Member

• Listen Actively
• Good listeners are essential for teams to
  function effectively. Teams need team players who
  can absorb, understand, and consider ideas and
  points of view from other people without debating
  and arguing every point.

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How To Be An Effective Team Member

• Most important, for effective communication and
  problem solving, team members need the discipline
  to listen first and speak second so that
  meaningful dialogue results.
• Ask for clarification if youre not sure what you
  are being asked to do.

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How To Be An Effective Team Member

• Functions as an active participant
• Good team players are active participants.
• They come prepared for team meetings and listen
  and speak up in discussions.
• They are fully engaged in the work of the team
  and do not sit passively on the sidelines.

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How To Be An Effective Team Member

• Function as an active participant
• Team members who function as active participants
  take the initiative to help make things happen,
  and they volunteer for assignments.
• Their whole approach is can-do What
  contribution can I make to help the team achieve
  success?

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How To Be An Effective Team Member

• Shares openly and willingly
• Good team members share. They are willing to
  share information, knowledge, and experience.
  They take initiative to keep other team members
  informed.
• Many of the communication within teams takes
  place informally. Beyond discussion at organized
  meetings, team members need to feel comfortable
  talking with one another and passing along
  important news and information day-to-day.

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How To Be An Effective Team Member

• Shares openly and willingly
• Good team players are active in this informal
  sharing.
• They keep other team members in the loop with
  information and expertise that helps get the job
  done and prevents surprises.
• They share the credit when the team is
  successful.

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How To Be An Effective Team Member

• Cooperates and pitches in to help
• Cooperation is the act of working with
• others and acting together to accomplish a
• job. Effective team players work this way
• by second nature.
• Good team players, despite differences they may
  have with other team members concerning style and
  perspective, figure out ways to work together to
  solve problems and get the work done.

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How To Be An Effective Team Member

• Cooperate and pitches in to help
• They respond to requests for assistance and take
  the initiative to offer help.

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How To Be An Effective Team Member

• Exhibits flexibility
• Teams often deal with changing conditions and
  often create changes themselves.
• Good team members roll with the punches
  they adapt to ever-changing situations.
• They dont complain or get stressed out because
  something new is being tried or some new
  direction is being set.

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How To Be An Effective Team Member

• Exhibits flexibility
• A good team member can consider different
  points of views and compromise when needed. He or
  she doesnt hold rigidly to a point of view and
  argue it to death, especially when the team needs
  to move forward to make a decision or get
  something done.

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How To Be An Effective Team Member

• Exhibits flexibility
• Strong team players are firm in their
  thoughts yet open to what others have to offer-
  flexibility at its best.

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How To Be An Effective Team Member

• Works as a problem-solver
• Teams, of course, deal with problems.
  Sometimes, it appears, thats the whole reason
  why a team is created is to address problems.
• Good team players are willing to deal with all
  kinds of problems in a solutions-oriented manner.

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How To Be An Effective Team Member

• Works as a problem-solver
• Theyre problem-solvers, not
  problem-dwellers, problem-blamers, or
  problem-avoiders.
• They dont simply rehash a problem the way
  problem-dwellers do.
• They dont look for others to fault, as the
  blamers do.

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How To Be An Effective Team Member

• Works as a problem-solver
• and they dont put off dealing with issues,
  the way avoiders do.
• Team players get problems out in the open for
  discussion and then collaborate with others to
  find solutions and form action plans.
• Dont expect problem to go away immediately.
  Give it some time
• Avoid negative comments after the fact.
  Limit your remarks to those that can change
  things or avoid problems in the future.

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How To Be An Effective Team Member

• Treats others in a respectful and supportive
  manner
• Team players treat fellow team members with
  courtesy and consideration- not just some of the
  time but consistently.
• They show understanding and the appropriate
  support of other team members to help get the job
  done.

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How To Be An Effective Team Member

• Treats others in a respectful and supportive
  manner
• They dont place conditions on when theyll
  provide assistance, when theyll choose to
  listen, and when theyll share information.
• Good team players also have a sense of humor and
  know how to have fun(and all teams can use a bit
  of both), but they dont have fun at someone
  elses expense. Quite simply, effective team
  players deal with other people in a professional
  manner.

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How To Be An Effective Team Member

• Shows commitment to the team
• Strong team players care about their work,
  the team, and the teams work.
• They dont need to be rah-rah, cheerleader
  types. In fact, they may even be soft-spoken, but
  they arent passive.
• They care about what the team is doing and they
  contribute to its success- without needing a push.

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How To Be An Effective Team Member

• Shows commitment to the team
• Team players with commitment look beyond
  their own piece of the work and care about the
  teams overall work. In the end, their commitment
  is about winning- not in the sports sense of
  beating your opponent but about seeing the team
  succeed and knowing they have contributed to this
  success.

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How To Be An Effective Team Member

• Shows commitment to the team
• Winning as a team is one of the great
  motivators of employee performance. Good team
  players have and show this motivation.

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10 plus 1

• Conflict can occur in the best of situations
  and how you handle these situation will have a
  dramatic impact on your ability to work
  successfully with that person (s) in the future.

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10 plus 2 more..

• When receiving criticism, recognize that you
  probably have faults and weaknesses just the
  same as everybody else.
• Listen to what the other person is saying without
  interrupting, and look at the criticism
  technically not personally.
• If you disagree with the criticism, get the
  disagreement out in the open in a constructive
  way, using I messages.

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10 plus 2 more..

• Listen responsively which means to obtain
  information, identify the problems, resolve
  conflicts, solve problems and when necessary ask
  a mediator to assist in resolving the conflict.
• When giving criticism stay present. Focus on the
  issue at hand. Dont share a laundry list of
  complaints from the past.

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10 plus 2 more..

• Deal Constructively with Anger and With Arguments
• Wherever possible, avoid letting disagreements
  smolder in silence or erupt in anger, as both of
  these responses can lead to long-lasting grudges.
• When anger or arguments do arise take a break and
  come back together when you are less emotional
  about the topics.
• Really listen to what the other person is saying
  without interruption.

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10 plus 2 more..

• State the problem in a logically and calm manner,
  using evidence, not opinion.
• Dont talk-down to the person and watch your
  non-verbal communication.
• When it has been resolved, let it go.
• Dont talk about the person to others.

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Putting it all together

• In concert with your supervisor,establish
  objective together Commit to a participatory
  style and listen to each others ideas and
  acknowledge their points of view. Commit to
  discussing issues and to find solutions together.

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Putting it all together

• Focus on contributions. Identify how team members
  can participate.
• If everyone has a clear role, individuals will be
  less likely to become frustrated and will be more
  willing to work together.
• Attend supervisory meetings or visits and discuss
  objectives and any concerns the team may have.

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Putting it all together

• Make sure each member understands the rules and
  standards as well as the rationale behind them.
• Take responsibility for completing specific tasks
  and to solve problems as a team.
• Establish time commitments.

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Self-Awareness At Work

• Do a personal inventory. Be aware of your
  emotional triggers. Emotional triggers are events
  or personality types that cause an intense
  emotional response.
• Common triggers are
• Blatant incompetence
• Poor executive leadership(no demonstration of
  values, inconsistent, poor decision making,
  unavailable or unapproachable)

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Self-Awareness at work

• Being overlooked for credit, accolades or
  promotions
• Arrogance or inflated egos
• Patronization or micro-management of subordinates
• Back stabbing
• Verbal attacks
• Lack of communication

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Self-Awareness at Work

• These are things that will frustrate and upset
  the best of us. The important point is to see if
  they trigger intense, long lasting reactions with
  ramifications that make it difficult to remain
  rational.
• If one of more of these emotional triggers
  affects you, take some time to sole search or
  work with someone to uncover the root cause
  behind your powerful emotional responses to the
  triggers.

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Self-Awareness at Work

• A look back to your family of origin could reveal
  relationship issues with parents, authorities or
  other key figures that have manifested themselves
  in your professional life.
• Once you identify why you are so triggered by,
  for example, blatant incompetence, you can then
  catch yourself responding with your gut stress
  instead of staying in your head and responding
  with intelligence and rationality to the work
  situation.

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Self-Awareness at Work

• It is crucial to your professional
  development that you deal with these triggers
  head-on. They can cause major career derailment,
  severe stress and emotional burn out if not taken
  seriously.

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Personal Inventory

• Do I react with my gut or respond with my head
  when faced with an emotional trigger at work?
• Reacting with your gut is reacting when you are
  at an emotional peak. Try to take the time needed
  to regain emotional composure so that you can
  respond from your head I.e. allow time for the
  adrenalin and other chemicals to subside so that
  you are at a place of logic and reason. Generally
  this takes about 20 minutes. In some
  circumstances however, you may need to sleep on
  things and look at them fresh the next morning.

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Personal Inventory

• Am I judging the actions of my coworkers and
  communicating my judgment to others?
• The tendency to judge others is based on fear.
  Usually we are frightened by seeing our negative
  qualities reflected in the other person. Lose the
  judgments by realizing that the person is
  functioning to the best of their ability with the
  tools they have from the parenting and
  environment they experienced.

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Personal Inventory

• Do I become a blamer when faced with an emotional
  trigger?
• It is a common reaction to blame others or other
  things when feeling criticized or judged or
  triggered into an emotional reaction. Stop the
  blame game by shifting the focus to your role in
  the situation and the things within your power to
  change. Focusing on another person and their
  negative behaviors only deflects energy away from
  where it is really needed- work on yourself.

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Personal Inventory

• Do I live in a fantasy world that management, my
  work culture and the company I work for will be
  perfect?
• This fantasy can do incredible damage to a
  career. If this were possible, then the company
  would have to clone you to have enough employees
  with the same values,personality and needs to be
  happy in the perfect environment. The reality
  is that workplace cultures are what you make
  them.

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Personal Inventory

• Do I live in a fantasy world .
• Work on the aspects of your job satisfaction that
  you have control over. Take on new projects that
  excite you, ask for a promotion, a raise, a
  transfer.
• Take control of your destiny and use your power
  of choice to create a healthy environment.

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Personal Inventory

• Do I spend a lot of time focusing how the company
  or my boss could treat me better and feeling
  battered?
• Being a victim is a sad waste of energy. Not only
  that, but your boss and higher executives will
  have no time or energy to devote to a whiner.
  Take responsibility for your behaviors and look
  at changing how you present yourself. Do not give
  up your power of choice to your boss. Create your
  own improvement to increase your job
  satisfaction.

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Personal Inventory

• Can I separate criticism of my behavior from an
  attack on me personally?
• When your work is criticized, it is your work
  that is not up to par, not you. Be careful to
  make that differentiation so that you react with
  your head to the criticism and ask questions so
  that you discover the reasons behind the
  criticism and how you can correct the situation.

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Personal Inventory

• Do I lose my temper and lash out or cry
  frequently?
• Excessive demonstration of anger or
  disappointment can create great disharmony in a
  team and led to loss of respect and cooperation.
  It is critical for you to seek counseling to
  work through the root cause of your intense
  emotional outburst. Your coworkers will thank you.

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Personal Inventory

• Do I create political problems?
• If you have an intense temper, cry frequently,
  use passive aggressiveness to make your point
  (pout, sarcasm, sabotage, criticisms) you will be
  using up your political currency. The more of
  this currency you use, the less likely you will
  receive that good evaluation, promotion,etc.

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Personal Inventory

• Am I moody?
• Your moods affect those who you work with. If you
  are having a bad day, do what ever you can to not
  deflect that on those you work with.
  Inconsistency of mood creates uncertainty.
  Communication breakdown and low productivity if
  the team does not know how you will reaction to
  certain information and situations.

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Wrap Up

• Identify things by developing an action plan on
  the things that you would like to improve upon
  and make a commitment today to work on them.
• Thank you
• Evaluation