Diversity Management

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Diversity Management

• Lesson 5400

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Overview

• Differences between Diversity Management, AA, and
  EEO
• Stages of organizational development
• Long term benefits of diversity
• Strategies to incorporate diversity

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Diversity Management

• Defined as the process of creating and
  maintaining a positive environment in an
  organization where differences are recognized,
  understood, and valued so that all can achieve
  their full potential.

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Diversity Management Is...

• A focus on the uniqueness of an individual.
• It includes everyone!

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Diversity Management Is Not...

• Affirmative Action
• Workforce improvement
• A fix for past discrimination
• Equal Employment Opportunity
• Law
• Guarantees the right to apply and be evaluated

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The Path
Status Quo
Change
Value the dominance of one culture, style, or
group
Exclusive Passive
Pioneers Critical
Acceptance Inclusive
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The Path

• Charts change in an organization
• Is applicable to the military
• Begins with the status quo
• Proceeds through several stages
• Ends at a point of change

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Organizational Diversity Development

• Stages from a monocultural club to an inclusive
  club

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Exclusive Clubs

• Initial Stage

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Characteristics

• Active exclusion
• Easy to recognize
• Based on race, ethnicity, or gender
• Passive exclusion
• Harder to identify
• Based on a desire to work at a particular comfort
  level

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For Organizations in this Stage

• No diversity program exists
• Segregation is evident
• Minorities are discouraged or prohibited from
  joining
• There is an extreme intolerance for diversity
  programs

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Motivation for Change

• Expressed dissatisfaction
• External groups get involved
• Internal and external groups file complaints
• Performance falls

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Symbolic Differences to Critical Mass

• Middle Stage

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Symbolic Differences

• Organization open its doors
• Norms remain monocultural
• Melting Pot approach
• Pioneers are brought in

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Mr. Lonnie BlockerNASA Engineer
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Today Elementary School Teacher
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Critical Mass

• Develops with new members
• Old norms, stereotypes outgrown
• Tolerance is important
• Senior leaders unsure
• Commitment required
• Management and leadership involved

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Motivation for Change

• Internal demand for diversity
• Need for diversity is recognized

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Acceptance and Full Inclusion

• Advanced Stage

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Accepted Presence of Diverse Groups

• Tolerance gives way to acceptance
• Benefits of diversity realized and accepted
• Effort made to correct barriers
• Diversity management rewarded

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Diversity The Fundamental Enhancement

• Individuals encouraged to contribute
• Diversity recognized as added value
• Greater range of capabilities
• Local issues dealt with before they become global
  ones

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Outcome

• Leaders are visibly committed
• Diversity has become the way of doing business

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Diversity Management

• What does it have to offer...

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Importance

• Allows organizations to
• Assess where they are against where they want to
  be
• Examine barriers
• Implement positive change
• Ensure systems, policies, and practices support
  the change
• Reevaluate the change

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Benefits

• Full utilization
• Reduced conflict
• Enhanced relationships
• Shared vision
• Greater innovation and flexibility
• Improved productivity

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Strategies

• What we can do...

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Individuals

• Treat people as individuals
• Be flexible in communications
• Respect differences
• Be objective
• Recognize strengths
• Value diversity

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Managers

• Approach everyone as individuals
• Understand cultural tendencies
• Appreciate different perspectives
• Use equal performance standards
• Confront inappropriate behaviors
• Practice empowerment

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Leadership

• Review organizational practices
• Have a clear vision and goal
• Change organizational culture

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Summary

• Differences between Diversity Management, AA, and
  EEO
• Stages of organizational development
• Long term benefits of diversity
• Strategies to incorporate diversity