Macro Social Work Practice

1
Macro Social Work Practice

• The Service Delivery System
• Dr. Brian L. Christenson
• Lewis-Clark State College

2
Social System Analysis

• Derived from general systems theory
• Each system functions as a part of the whole.
• The Suprasystem
• Collateral system
• Subsystem
• Inputs
• Conversion
• Outputs
• Feedback
• System boundaries

3
Case Management

• The coordination of services delivered to the
  client (s) across public and private sectors.
• Generalist social work practice.
• Addressing the needs of the client (s) through
  individual or team coordination.
• One practitioner working to coordinate all the
  services a client needs within the community.

4
Features of Case Management

• Individualized services
• Comprehensive services
• Duplication of services is discouraged
• Empowerment
• Continued follow up
• Support systems are put in place

5
Functions of the Case Manager

• Outreach
• Screening and intake
• Assessment and diagnosis
• Service planning
• Making referrals
• Advocacy
• Monitoring

6
Issues Affecting Case Management

• Case size turning case managers into crisis
  managers.
• Confidentiality
• The case management process does not necessarily
  follow the linear process described.
• Increasing restrictions and limitations due to
  policy, funding cuts, agency red tape, and
  changing public opinions.

7
Wraparound Services

• Anchored in the Community
• Planning is highly individualized
• Flexible, non-categorized funding
• Follow up and measuring funding

8
References

• Brody Nair (2008). Macro practice A
  generalist approach. Gregory Publishing Co.