UNDERSTANDING HUMAN BEHAVIOR

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UNDERSTANDING HUMAN BEHAVIOR

• CHAPTERS 6 7
• Joyce Osland

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• If leaders do not understand why people behave as
  they do, they are doomed to operating at Level
  One and limited to follower compliance rather
  than commitment.

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Inherited Legacies

• Genetic inheritance
• Nature
• Shadow syndromes (mild forms of major mental
  disorders)

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Inherited Legacies

• Memetic legacy ideas and beliefs, the VABES the
  people develop and pass on to others over time.
  (Similar to mental genes.)

Cultural differences
Transcended by reflection
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MATURITY

• The ability to recognize and review our legacies
  and inheritances as adults no longer as
  defenseless children

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Personality Holes

• If babies basic needs are met (cold, hunger,
  wet, fear, alone), they develop a positive view
  of people and the world.
• If their needs are not me, they develop holes
  that can influence the rest of their lives.

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Recognizing Similarities and Differences

• Humankind
• Regional culture
• National culture
• Sub-national culture
• Organizational culture
• Family culture
• Indivulaity

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TYPES OF MEMES

• Distinction Naming things or people countries,
  types of people, regions
• Strategy If-then statements about causal
  influence
• Association values about what is better or worse

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• Will you ever be anything more than a vessel
  transmitting the genes and memes of previous
  generations on to the next?
• (For most people, the answer is no.)
• Are you able to learn anything about being a more
  effective leader, or are you of the mind-set that
  you are who you are and thats just the way it is?

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Principles of Control Theory

• 1. I know whats right for you.
• 2. I have a right to tell you whats right for
  you.
• 3. I have a right to punish you if you dont do
  what I think is right for you.

How much control do you want over your followers?
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Principles of Choice Theory

• 1. No one has a right to tell other people whats
  right for them.
• 2. You should not punish people for doing
  non-harmful things they choose to do.
• 3. Every person knows whats right for him- or
  herself.

Others do not make us angry when they do not do
what we say we choose to be angry
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• Its not event that affect people, rather its
  the view that people take of those events that
  affects them.