Capacity building in Central West Queensland

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Australian College of Outback Tourism

• Capacity building in Central West Queensland

LGMA Conference Longreach March 2009
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History

• Downturn in economics impacted heavily on
  agriculture
• Individuals, businesses and communities sought
  other means to stay viable
• Growth of grey nomad traffic in late 80s early
  90s
• Identified that increased tourism traffic
  jobs

LGMA Conference Longreach March 2009
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• Community and Industry Consultation
• Increased tourist numbers more employees
• Customer service vital to tourism
• Common problem - lack of training delivery

LGMA Conference Longreach March 2009
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• Retention
• Curb the big smoke / sea change trend
• Many young people wanted to stay -gt needed job
  opportunities
• Vocational Education Training
• Partnerships with business and Australian
  Agricultural College Corporation to learn/train
  while still at school

LGMA Conference Longreach March 2009
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• Training Needs

• Industry identified lack of training available
• Schools identified difficulty in attracting
  Registered Training Organisations to meet
  Vocational Education Training needs
• Embed tourism awareness and offer study in
  certificate courses in tourism
• Australian Agricultural College Corporation
  invited to expand scope to tourism

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• Capacity Building
• Similar yet differing tourism needs in Central
  West
• Virtual governance and resource hub
• Project officer appointed
• Local delivery in secondary school - Trainer
  visit to school fortnightly
• Parallel delivery of community courses offered
• Upskilling of local champions Cert IV Training
  and Assessment
• ACOT local delivery with regional coordination

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• Funding the Project
• Initially Education Queensland
• RAPAD identified as logical body to auspice
  funding applications
• Regional focus
• GM chair of ACOT Steering Committee
• RAPAD Strategic Plan identified education and
  training as essential
• Successful with DEEWR Targeting Skills Needs in
  Regions -gt June 2010
• AACC employed Tourism Trainer with guarantee to
  deliver training to schools until December 2010
• Trade Training Centre Funding DEEWR 2.777m
  LSHS lead school for CW Consortium of secondary
  schools

LGMA Conference Longreach March 2009
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Concept drawing of Mobile Training Facility
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• PARTNERS in ACOT
• Skills Formation Strategy
• External Registered Training Organisations
• Short Courses

• Remote Area Planning and Development Board also
  successful in funding for Skills Formation
  Strategy Outback Tourism (DETA)
• Scope needs of region broader than training
• Synergies between both
• External Registered Training Organisation
• TAFE
• Private trainers
• Recognition of Prior Learning
• ACOT/Remote Area Planning and Development Board
  identified need to become provider of
• AussieHost Training
• Training and Assessment Certificate IV throughout
  the Central West

LGMA Conference Longreach March 2009
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Sustainability

• Industry supported
• Started with training delivery in schools
• Upskilling local champions
• AussieHost consistency across region
• Training and Assessment Cert IV
• Recognition of Prior Learning
• Coordination of regulatory training ie RSA, SFH
• Local delivery coordinated through ACOT
• REGIONAL STRENGTH

LGMA Conference Longreach March 2009