THE STANDARDS, QUALITY ASSURANCE AND METROLOGY (SQAM)

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THE STANDARDS, QUALITY ASSURANCE AND METROLOGY
(SQAM)
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SQAM INFRASTRUCTURE

• Physical metrology
• Standards development
• Conformity assessment
• Legal trade metrology
• Accreditation
• Quality
• Business excellence

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QUALITYPromotes quality of product, service and
systems as a philosophy to improve business
performance. Quality refers to fitness for
purpose but is often used in the sense of
reliable compliance with standards.It is often
associated with the concept of reliability.
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Quality awareness

• Quality Forums
• Quality Policy
• Quality Infrastructure Development Program
  (Quality activities)
• SAQI to advice government on Quality Policy
• SAQI is a service provider to government

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Recommendation

• Unify the various bodies under SAQIs umbrella.
• Focus on SMMEs - VERY IMPORTANT.
• Work with other SQAM organisations.

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SQAM forum to be formedto do the following
Develop a National Quality Strategy and Policy
considering the following

• Need to establish a Quality culture in South
  Africa.

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• Need to raise the level of awareness on the
  importance and benefits of quality at all levels
  of society and industry.
• Need to ensure that the education and training
  system within South Africa has an appropriate
  focus on the achievement of quality in society
  and industry.

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• Need to raise the quality of products, processes
  and organisations to level of international
  competitors.
• Need to build capacity in organisations to
  implement quality initiatives.
• Need for supply-side to incentive to SMMEs.

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• Ensure SMME promotion does not compromise quality
  principles.
• The use of government procurement to enhance
  quality within organisations.
• Need to recognise that better informed consumers
  promote quality through better informed choices.

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• Need to design and implement a best practice
  quality system which will facilitate the
  interface between government, industry, service
  providers and other stakeholders.

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SAQIs Vision

• To be the driver of Quality contributing towards
  the global competitiveness of the South African
  economy and the region as a whole.

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To improve the quality of life of all citizens
and free the potential of each personExcerpt
from the Preamble to the Constitution of the
Republic of South Africa
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SAQIs Mission is to

• Create an awareness of quality
• Play a leading role in the establishment,
  maintenance ad improvement of the National
  Quality System and to actively promote its
  realization.
• To facilitate the integrated quality management
  systems for large, medium, small and micro
  businesses in support of national priorities.

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• To advance the theory and practice of quality in
  education, training and development.
• To instill the value and importance of service
  quality in everybody and throughout enterprise.
• Represent South African Quality in the region and
  abroad.

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ObjectivesSAQIs objectives are to be the
national body to

• Study, understand and define whats needed to
  support and make the National Quality System
  (NQS) effective
• Promote and establish awareness and understanding
  of the value and importance of Quality in all
  fields of human endeavour

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• Function as the umbrella body that co-ordinates
  and supports the activities of Quality-promoting
  organisations
• Communicate on Quality matters between
  role-players in the NQS
• Represent South African Quality internationally
• Facilitate the transfer of Quality technologies
  and methodologies
• Manage SAQI effectively and efficiently.

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Call to Quality

• Practising quality principles greatly improves
  the performance of individuals and organisations.
• Practising continuous quality improvement the
  whole year round is one of the most positive
  habits South Africans can apply to their daily
  lives, at work, in their families, communities
  and as consumers.

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SAQI services

• Brokering of quality services, consulting and
  training.

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SAQI services

• Quality Health Checks
• to measure the pulse of your organisation

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SAQI services

• Quality Forums
• to network with other business people

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SAQI services

• Bringing the
• National Quality Week
• awareness campaign to all South Africans

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SAQI services

• Tailor made
• Quality support for SMMEs

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SAQI services

• Professional advice
• with ISO implementation

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SAQI services

• Subscription to monthly Quality supplements and
  flyers

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SAQI services

• and many other benefits to members of SAQI

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Read about QUALITY in for SMMEs
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Read about QUALITY in for workers
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Read about QUALITY in for government offices
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Read about QUALITY in in Management Today
for leadersin business
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Read about QUALITY in for SAQI members
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Read about QUALITY in www.saqi.co.za
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National Quality Week 11 - 15 November 2002
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TheSouth AfricanQuality Institute(SAQI)
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What is the South African Quality Institute

• SAQI is the umbrella organisation that is
  responsible for merging the Quality efforts of
  the various societies and institutions together
  with commerce and industry into a co-ordinated
  countrywide Quality effort.

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Association of Small Group Activities
...our partners in Quality...
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South African Society for Quality
...our partners in Quality...
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South African Auditors Training Certification
Association
...our partners in Quality...
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NAMAC

• MACs SMME data base
• Service provider on Quality.

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SAEFSouth African Excellence Foundation

• Working together
• e.g. Limpopo Province awards
• Presentation adjudication

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Proudly South Africa

• We have formed an alliance with Proudly South
  Africa. We work closely with them e.g. our AGM.
• We promote Quality of products/service

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Enterprise South Africa -Tshwane

• Enterprise South Africa - Tshwane promotes the
  continuous improvement and growth of small and
  medium size enterprises in South Africa.
• Focus Competencies identified for growth.
• Quality of the product/service.

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NTSIKA
Franchisor
TAC
Franchisee
Buyers

• Quality
• ISO 90002000
• Other Quality Courses

SMMEs
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Link SMME with suppliers of big businesse.g.
Liver Brothers
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WHAT IS BATHO PELE