Toys and Technology for the Urology Practice

1
Are you playing phone tag with your patients?
Solution Automated patient call-back program
Patient Response Network (PRN)
2
Improving the Efficiency of Your Practice

• Patient Response Network (PRN)
• Every time some one in your office touches a
  chart it costs 3.00
• Telephone tag is an expenive game

3
Patient Response Network(PRN)

• Average physician sees 100 patients a week
• 66 need a call back to report results of tests
• 70 of calls are for normal results
• Each call takes 3-5 minutes of M.D. time
• Automated call back program takes 25-35 seconds
  a call
• Saves each physician 8.6 hours a month!

4
Heres How It Works
1. Patient receives 1-800 number and patient
identification code 2. Patient calls in 3-5
days 3. Patient can call 24 hours a day, 7 days a
week 4. Receives NORMAL report from physician in
physicians own voice 5. Physician receives
weekly report on patients that have accessed the
system
5
Patient Results NetworkPRN
[phone]