Performance Management and Discipline

1
Performance Management and Discipline

• OS352 HRM
• Fisher
• Oct. 21, 2004

2
Agenda

• Discuss performance improvement and progressive
  discipline
• Review HR Magazine article

3
Feedback in general

• Often a stated source of dissatisfaction with
  performance management
• Supervisor, employee with different perceptions
• Generally uncomfortable for everyone involved
  (i.e., Jackman Strober, 2003)
• Good feedback should be
• Timely
• Specific
• Participative

4
Performance improvement

• Part of performance management process
• Two perspectives
• Career focus Im doing fine now, but how can I
  improve for the future?
• Performance focus Im not doing well, how can I
  improve my current performance?
• Important to identify cause(s) of poor
  performance

5
Progressive Discipline

• Need to communicate rules
• Typical steps
• Verbal warning
• Written warning
• Suspension
• Termination
• Why is progressive discipline important?

6
Wrongful discharge

• Based on employment at will
• Implied agreements
• Public policy
• Lawful behavior
• Progressive discipline often provides evidence
  for cause

7
HR Magazine articleDiscussion Questions

• What laws did the companies described in the
  article appear to break, if any?
• What organizational justice principles did they
  violate, if any?
• What kind of off-duty behavior policy would you
  recommend employers adopt?

8
For next class

• Topic Training
• What is a managers role in the training
  function?
• What is the difference between training and
  development?
• Read Chapters 7 and 9