Whose job is safety culture improvement

1
Whose job is safety culture improvement?

• Senior staff
• Managers
• Caregivers

2
Senior staff role in safety culture improvement

• Education and understanding
• Tension of accountability
• Interdisciplinary practice

3
Senior staff role in safety culture improvement

• Education and understanding
• Educate yourself
• Assign responsibility
• Participate in patient safety rounds
• Conduct root cause analyses

4
Senior staff role in safety culture improvement

• Tension of Accountability
• Who is accountable?
• Accountability vs. responsibility
• Respecting and supporting staff
• In the best interest of the public health

5
Senior staff role in safety culture improvement

• Interdisciplinary practice
• Working hard, but not together
• Team makeup
• Team leadership
• Collaborating around patient care
• Shared responsibility

6
Managers role in safety culture improvement

• Keep patient safety in the forefront
• Discuss it
• Encourage it
• Demonstrate it
• Evaluate it
• Train it
• Share it

7
Managers role in safety culture improvement

• Design systems to prevent errors
• Simplify
• Computerize
• Discover
• Measure
• Engage
• Accept

8
Caregivers role in safety culture improvement

• Voice opinions and concerns
• Suggest solutions as well as problems
• Report errors
• Take on a leadership role

9
Caregivers role in safety culture improvement

• Voice opinions and concerns
• Be specific
• Address the appropriate individuals
• Look beyond blame

10
Caregivers role in safety culture improvement

• Suggest solutions as well as problems

11
Caregivers role in safety culture improvement

• Report errors
• Informally
• Formally

12
Caregivers role in safety culture improvement

• Take on a leadership role
• In the absence of other initiatives
• Collaborating with existing activities
• Supporting colleagues