Janes

1
Janes Digital Reference Survey

• INTRO
• We are at the point (2001) where reference
  services are being transformed and might be
  transported to a different level.
• What do reference librarians think of this?
• Reviews literature (note richer more digital)
• SURVEY DETAILS
• Selection of recipients
• Discusses methodology, pros/cons, caveats
• Response rate (648) / respondent characteristics
• Offers interpretations (note they point out
  weakness in questions)
• Questions on use of digital ref, plans for
  digital ref, change in of ref questions, change
  in difficulty of ref questions
• Most clear and interesting academic librarians
  are getting fewer questions, have a more negative
  attitude to digital ref, are more experienced
  with digital ref, are more likely to check in
  digital ref first
• Note Says we but is the only author

2
Questions Janes Digital Reference

• How do you think this article might be different
  if it were written in 2005?
• What would you have done differently in designing
  this survey?
• Did the author mention the responses to the
  questions on favorite digital resources?