Havering APO Creating Information Solutions

1
Havering APOCreating Information Solutions

• John P Cowman
• Associate Director
• Business Development and Performance

2
The Context

• Our vision for information
• Use of information solutions
• Outline of the information solutions
• The high points
• The low points
• The National Programme

3
Our Vision

• An information environment will be created to
  allow for timely business decisions to support
  the ongoing development of our organisation and
  improvements to quality and value for money
• This outputs from the environment will satisfy
  the internal and external processes associated
  with being a successful commercial competitor in
  the emerging market

4
Components of Success

• Business processes
• Performance measurement
• Productivity measurement
• Strategic monitoring
• Evidence base
• Patient pathways

5
Use of Solutions

• National solutions
• RiO
• Bespoke solutions
• Tynedale Podiatry
• Meditech DSC
• Strata SPA
• Milliman Evidence base
• Internally created systems
• BrAVO

6
The High Points

• KPI management
• Productivity work
• Service line mapping
• APO status
• Strata Pathways
• Milliman

7
The Low Points

• National Programme
• BrAVO

8
The National Programme

• 2 years into project
• Product delays
• Creation of disadvantage
• Carrot dangling

9
Our Main Challenges

• Creating consistency
• Joining together the points on the map
• Creating strategic vision in the midst of
  ambiguity
• Investment allocation
• Creating intelligence