Affordable quality healthcare made easy'

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Presentation to
Your Client
Affordable quality healthcare made easy.
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Todays Agenda

• Introductions
• Meeting Goals
• Current Healthcare Environment
• ? TelaDoc Overview
• ? Open Discussion
• ? Next Steps

104 73 18
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Healthcare Top Concern
...the top financial cost concern to companies
in 2005 is healthcare. USA Today poll
of 131 CEOs ...rising health costs are the
number two concern among employees finishing just
below retaining a job itself. Center for
Disease Control
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The Healthcare Environment

• ? Shortage of primary care physicians
• ? Skyrocketing healthcare costs
• ? Healthcare consumerism
• ? Reduction in benefits
• ? Increasing numbers of uninsured
• ? Lack of electronic health information

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Dr. Byron Brooks NASA flight surgeon Michael
Gorton Founder, Internet Global TelaDoc, Inc. -
Privately Owned 2002 - Infrastructure and
approvals 2003 - Refining and testing model
2004 - First commercial customer 2005 -
National Launch Currently over 1 Million members
Why TelaDoc?
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Corporate Structure

• TelaDoc, Inc.
• - Core business functions
• - Physician recruitment
• - Credentialing
• TelaDoc Physicians Association
• - Patient Consultations
• - QA Peer review
• - Prescription fulfillment

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• A national network of primary care physicians
  who
• ? diagnose
• ? recommend or refer
• ? prescribe medication
• Over the telephone
• ? 24 hours a day
• ? 7 days a week
• ? 365 days a year

What is TelaDoc?
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TelaDoc - A Simple Solution

• Addresses access to care rising cost
• Efficient delivery system for routine healthcare
  
• A national network of state licensed, board
  certified primary care physicians
• Direct access to a physician 24 / 7 / 365
• Prescriptions when appropriate
• Excludes DEA controlled prescriptions

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A Simple Solution (Continued)

• A telephone is all that is required
• Fast access - average consult within an hour
  (guaranteed within 3 hours or the service is
  free)
• Serves patients 12 years of age or older
• Includes a portable Electronic Health Record
• Patient centric focus

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When is TelaDoc appropriate?

• Non-emergency situations
• When your PCP is not available
• When a doctor visit is
• not necessary or not practical
• When you are out of town or on vacation
• When you need a short-term prescription
• For peace of mind, to confirm you are
• making the right choice

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Most Common Issues Treated

• Respiratory Infections
• Allergies
• Urinary Tract Infection
• Skeletal Muscle Pain
• Minor Joint Trauma (sprains strains)
• Back Problems (acute and chronic)
• Gastroenteritis
• Arthritic Pain
• International Domestic Travel consultation

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Registration Process
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Consultation Process
STEP 1 Member schedules consult online or dials
1.800.TelaDoc
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Consultation Process
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Post - Consultation
Post-Consult
CMS 1500 form is generated for the member.
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• All our doctors must live and work in the U.S.

• All are licensed, board certified physicians

? All specialize in diagnosis over the phone

• All must pass a rigorous background check
• and credentialing process

• ? They are family practice, internal medicine, or
  
• urgent care physicians

? Many are licensed in multiple states
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TelaDoc ensures high quality care
by

• Only serving members 12 years of age and older
• Refilling short-term and one-time prescriptions
  only
• Excluding DEA controlled substances/lifestyle
  drugs
• Extensively credentialing physicians
• Reviewing 5 of physician consults for quality
  assurance
• Providing medical malpractice insurance
• Physician use of electronic medical records

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Portable Electronic Health Record
TelaDoc builds a HIPAA compliant Electronic
Health Record in CCR format for all patients.
The EHR belongs to the patient. It is
portable, permanent and FREE. Members have the
option of providing the EHR to their PCP.
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• 24/7/365 access by phone
• High-quality medical care
• Convenience
• Reduces absenteeism
• Guaranteed call back within 3 hrs.
• or consultation is FREE
• No pre-existing condition clause
• Fixed 35.00 consult fee
• Qualified expense for HSA/FSA

What benefits do TelaDoc members enjoy?
Access
Affordability
Convenience
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Our success Rate
76 of registered members use the service
91 of consults are resolved by phone
9 are referred to PCP or Emergency Room
70 of consults result in a prescription
95 would use the TelaDoc service again
and recommend it to others
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TelaDoc Saved My Life ! I was driving to a
meeting and felt an odd numbness in my left foot.
I called TelaDoc from the road. About 15 minutes
later I was on the phone with the doctor. He
asked me some questions and immediately advised
that I turn around and go to the emergency room.
Im glad I did I had a blood clot in my leg
which was successfully treated in the hospital.
I am so thankful I called TelaDoc! Nelson
(Businessman)
Our members say
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TelaDoc Saved Me Time and Money! One night my
12-year-old son had an upset stomach and vomited
a couple of times. I considered taking him to
the emergency room but, instead of waking up my
other children and dragging them to the hospital,
I called TelaDoc. Within 30 minutes I was on the
phone with a doctor. After asking a battery of
questions, the doctor suggested fluids, rest and
a call to my doctor in the morning. Im thankful
that I avoided the time and expense of going to
the ER. Mary (Mother)
Our members say
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How can TelaDoc benefit your organization?
Savings

• Reduces health care costs
• Reduce doctor and ER visits
• Fixed consult rate 35.00
• Reduce absenteeism
• Patients are treated sooner get well faster
• Maximize employee productivity

• Enhances employee satisfaction with benefits
• Supports recruiting and retention efforts
• Serves employees in rural areas and those
• who travel
• Compliments and integrates with
• Consumer Driven Healthcare initiatives
• Provides portable Electronic Health Record

Productivity
Employee Satisfaction
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TelaDoc Advocates
TelaDoc is certified as a national asset by the
National Security Agency (NSA) because of our
nationwide ability to track medical conditions.
American Telemedicine Association Consumer World
Health Galen Institute Cato Institute Department
of Defense National Security Agency Department of
Homeland Security
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TelaDoc Markets

• Limited medical plans
• Consumer directed programs
• Unions
• Associations
• Employer groups
• Retail
• Discount cards
• Payors Carriers / TPAs
• Consultants / Brokers
• Public sector

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Member Advantage Summary
Convenience
Access
Affordability
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Program Sponsor Advantage Summary
Savings
Productivity
Employee Satisfaction
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How can I sell this product?
Dickerson Employee Benefits is appointed as
Reseller of Teladoc. We have access to a
wholesale price on the product and have
experience with signing on groups up to 150,000
members. Please contact teladoc_at_dickerson-group.c
om or call 323.662.7200 for more information