The Internet and the WorldWideWeb for ECommerce

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The Internet and the World-Wide-Web for E-Commerce

• The history of the Internet and the World Wide
  Web
• The concept of an information infrastructure
• National vs. a global information infrastructure
• Cyberspace and Organisational Structure
• Navigational tools reach, richness and
  affiliation
• Some business processes in the Internet age
• The benefits of Internet-based business

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The Internet

• The origins of the Internet
• The roles of the ARPANET, NSFNET and others
• Applications and services on the Internet
• Protocols - a brief introduction

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The WWW and beyond

• The Internet before the WWW
• The emergence of the WWW
• Web browsers and Search Engines
• Websites
• Portals

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Information Infrastructure

• What is an Information Infrastructure?
• The concept of an information superhighway
• The structure of the Internet

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The needs of an Information Infrastructure

• Ability to grow
• A body in charge of handle expansion
• Fast and reliable data transfer
• Connectivity and operability between countries
• Security of data
• Privacy of the users
• Effectiveness of the services

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Global vs. National Information Infrastructure

• National Information Infrastructure in
• The USA
• The UK
• Japan
• Singapore
• China
• Developing countries
• The relationship between GII and NII

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Cyberspace and organisational structure

• The concept of
• Virtual organisation
• Cyberspace
• Organisational structure and ICTs
• Hierarchical model until the mid 1970s
• The emergence of a dynamic network structure

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A virtual organisation

• The characteristics
• Electronic files
• Electronic communication
• A structure defined the organisation of
  information and technology
• Amiguity of external boundaries
• Global and cross-functional jobs

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Technologies underpinning a virtual organisation

• Emails
• Groupware and Computer Supported Co-operative
  Work (CSCW)
• Mobile communication
• WAP

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Navigational tools for Internet-based businesses

• Business advantage by navigational tools
• Reach
• Richness
• Affiliation

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Business processes in the Internet age

• Business Process Re-engineering (BPR)
• Supply-chain management
• Procurement

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The benefits of Internet-based business

• A dynamic environment
• Increased reach
• Low cost
• Better supply-chain management
• Disintermediation
• Re-intermediation
• Info-mediaries

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Questions

• How Does the practice of controlling the content
  and/or the access to the Internet affects a)
  Society, b) Businesses and c) Consumers?
• Are large businesses and SMEs affected by EC
  differently?

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Case Studies

• First Direct
• 1-800-FLOWERS
• Staples
• Sainsburys