Loss Analysis Forms

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Loss Analysis Forms

• Susie McGee

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LAF the update

• What we want to share
• A lot of conversation about legalities
• What is missing
• What we have
• Where we want to go

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LAF - Legalities

• We are pushing forward on the WC forms
• Each of your designated reps will continue to
  fill out the form
• ACIG will continue to capture the information
  and can run reports accordingly

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LAF - Legalities

• ON THE GENERAL LIABILITY CLAIMS
• The ACIG Sr. Claim Representative or the
  Claims Consultant will complete the form once
  notice of the loss is obtained.
• We believe this offers the legal work product
  protection.

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LAF Forms the missing links

• Copy of Drivers License
• Detailed Accident Descriptions
• Detailed Root Cause Analysis
• Lessons Learned
• Participants

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LAF missing links

• Accident Description
• Succinct, objective, descriptive
• Who, what, how, when and why
• If injuries, the type
• If property damage, what

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LAF Missing Links

• Root Cause
• The most basic cause(s) that can be reasonably
  identified and that management has control to
  fix.
• This definition helps limit an investigation to
  finding correctable causes that lead to
  implementation of corrective actions
• It helps answer the question of when is enough,
  enough?
• If we can focus on fixable causes of an
  incident, that when corrected, will prevent a
  recurrence, then we succeed in true risk
  management.

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Root Cause

• Typically we start at the first known fact
• he fell because he was not tied off
• This is a human performance factor.
• Or, we could have an equipment failure
• the brakes failed on the dump truck
• But these are considered the BASIC cause(s) and
  should just be the catalyst to drill down further.

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LAF Missing Links

• Lessons Learned
• Thoughtful consideration should be given to the
  recommendations given in this section.
• These should be specific, measurable,
  accountable, reasonable and timely.
• It is not about fault finding, blame, or shame.
• Language should be precise, factual and
  non-judgmental with instructions on corrective
  measures based upon the root cause determination.

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LAF Missing Links

• Participants
• The original intent of LAF
• Do mini-swat investigation
• management
• Involved parties
• ACIG personnel if necessary
• Value added to the Root Cause and Lessons Learned
  sections

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LAF Moving Forward

• We are putting together a Root Cause Training
  program
• Training will be determined on a regional basis
• Promoting Train the Trainer concept so field
  can be trained as well

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LAF Moving Forward

• We do have information in the system
• Reports are there for the asking.
• For those who use RM for the Contractor side, all
  fields are there for you to capture for your own
  information
• We will continue the process
• We believe that the information can be useful in
  areas of loss prevention, hiring and training

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LAF Moving forward

• IF WE DO NOT USE THE INFORMATION THAT WE GATHER
  WE ARE MISSING IMPORTANT OPPORTUNITIES FOR
• LOSS PREVENTION
• TRAINING
• GOOD HIRING POLICIES AND PROTOCOLS

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We either are green and growing or brown and
dyingWe can learn from the past for a good
today and a great tomorrow.
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Loss Analysis Forms

• Questions?