Partnerships

1
Partnerships

• Choosing
• Collaboration
• Over Competition

2
Partnerships

• Elaine McNichol, Center for Development of Health
  Care Policy Practice, University of Leeds, UK
• Alison Kitson, Royal College of Nursing, UK
• Jayne Felgen, Creative Health Care Management, USA

3
Objectives

• Context
• Collaboration
• Curriculum
• Conclusions

• National Initiative to Empower Patients
  Families
• Key Elements Utilized
• Innovative Design
• Lessons Learned

4
Leadership at the Point of Care

• 3-day learning experience for 25 thousand nurses
  and allied health professionals in England
• Funded National Health Service Leadership
  Centre
• 3 Vendors RCN, U of Leeds, CHCM
• Magic Happened

5
Context

• Parliamentary Mandate Empowerment
• Modernization Agency
• NHS Response Leadership Centre
• Leadership Initiatives, 1998-Present
• Leadership Successes
• RCN Leadership Programme
• Leading an Empowered Organization
• Next Phase

6
Parliamentary Mandate

• Health Inequalities
• High Quality Responsive Humane care
• Patient Family Experience to Drive
  Modernisation
• Collaborative Working

• De-centralisation
• Leadership at all levels
• Succession Planning
• Effective Partnership Working

7
NHS Response

• Leadership Initiatives
• Name of RCN Program
• 18 month program
• RCN
• Leading an Empowered Organization, LEO
• 3 day program
• Center for Development of Health Care Policy
  Practice,
• Creative Health Care Management

8
Leadership Successes

• RCN Since 1999
• 3,731 Leaders and Local Facilitators
• Research evaluations says It is a highly
  effective and acceptable programme
• CDHPP CHCM (LEO licensing partners)
• gt 100,000 leaders, 1999-
• 4.8 satisfaction( 5 pt. scale)

9
Next Phase

• Tendering Process, Fall 2002
• Leadership Centre and U of Leeds in USA for CHCM
  Client Conference
• RCN-CDHPP Collegial Relationships
• Nurses, then also Allied Health Professionals

10
Collaborative Gathering

• October, 2002 in Leeds
• Political Realities
• Broad-based Support Needed
• Intellectual Property Issues
• Control of Funds
• Scope of Individual Responsibilities
• Trust Issues

11
Collaboration A Choice

• Agenda for Gathering
• Methods
• Outcomes

12
Collaboration A Choice

• Introductions Appreciative Inquiry
• Dynamic Dialogue
• Action Learning Sets
• Consensus
• Commitments

13
Appreciative Inquiry Introductions

• What most excites you about the opportunity to
  make a difference for patients and families
  through this funded project?

• What talent(s) do you and your organization bring
  to this project?

14
Dynamic Dialogue

• Interactive
• Integrates
• Dialogic Principles
• Jungian Archetypes
• Action Learning
• Consensus
• Insight
• Clarity
• Whole picture

• Voices
• Patient/Family
• Nurse
• Allied Health Professional
• Doctor
• Manager
• Leadership Centre
• Parliament

15
Action Learning

• Curriculum
• Research
• Co-ordination
• Business

• CHCM
• RCN
• CDHPP
• All Three

16
Leadership at the Point of Care

• Core Philosophy/Assumptions
• Train-the-Trainer Model
• Knitting Pattern
• Strategic Health Authorities
• Advisory Board

17
Curriculum Impact

• Curriculum Design
• Programme Goal
• Innovative Methods

• Facilitator Feedback
• Participant Evaluation
• External Review
• Research Design

18
LPC Curriculum

• 2 Days
• Being With Self
• Professionalism
• Being With Others
• Uneven Playing Field
• Being With Patients
• Caring Experiences
• Patients Voice
• Taking Action

• 1 Day
• A Celebration
• World Café
• Stories of Success
• Reflections
• Success Factors
• Future Dreams/Needs

19
We Must Be The Change We
Wish To See In The World! Gandhi
20
Innovations

• Appreciative Inquiry
• Circle Practice
• I2E2 Formula for Leading Change
• Reflective Practice
• World Cafe

21
Impact

• Cohorts Enrolled in LPC Practicum
• LPC Participant Enrollment

• of Facilitators
• of Participants Attended LPC

22
Impact

• Anecdotal Evidence
• Programme Evaluations
• Henley Report
• Participative Research

• Stories
• Overall satisfaction

23
Conclusions Lessons Learned

• CHCM
• RCN
• CDHPP

24

• Never doubt
• that a small group of
• committed citizens
• can
• change the
  world
• it is the only thing that ever has.
• Margaret Mead

25

• THANK YOU!

26
Questions and Answers?