Paul Vaughan National Project Manager HCA Initiative, WiPP

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Paul VaughanNational Project ManagerHCA
Initiative, WiPP
OVER TO YOU! BUILDING ON THE WORK OF WIPP
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AIM OF THE SESSION

• Identify the national drivers for change
• Understand how WiPP resources support general
  practice to develop strategies to meet the
  challenges of these drivers
• Know how to access the WiPP resources and apply
  the tools to your practice to make changes in
  your practice to improve the service

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DEMANDS ON CAPACITY .

• Over 300 million consultations in primary care
  each year
• Over 15 million people in England with long term
  health needs. Every decade that number could
  increase by a million
• 45 million outpatient appointments each year in
  some specialties up to 50 could be provided in a
  community setting
• 5 shift in services from acute to primary care
• Extending opening hours was the most popular
  improvement to primary care

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• Patients have told me that they want care to
  fit into their lives, not have to fit their lives
  around the care they receive.

A personalised NHS must be tailored to the needs
and wants of each individual, especially the most
vulnerable and those in greatest need, providing
access to services at the time and place of their
choice
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NHS NEXT STAGE REVIEW Interim report

• To help make care more personal, patient choice
  should be embedded within the full spectrum of
  NHS funded care, going beyond elective surgery
  into new areas such as primary care and long term
  conditions
• New resources should be invested to bring new GP
  practices (whether they are organised on the
  traditional independent contractor model or by
  new private providers) to local communities where
  they are most needed, starting with the 25 of
  PCTs with the poorest provision
• Newly procured health centres in easily
  accessible locations should be offering all
  members of the local population a range of
  convenient services, even if they choose not to
  be directly registered with GPs in these centres
• PCTs should introduce new measures to develop
  greater flexibility in GP opening hours,
  including the introduction of new providers. Our
  aim is that, over time, the majority of GP
  practices will offer patients much greater choice
  of when to see a GP, extending hours into the
  evenings or weekend.

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FUTURE CHALLENGE

• Deliver care differently ?
• Integrated services
• Local services
• Patient-centred services
• Services in the home
• Services accessed when required

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5 RIGHTS
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SO WHAT ARE WiPP DOING?

• Enabling professionals to use their skills to the
  full and to take on enhanced roles
• Drawing upon the expertise of the public, private
  and voluntary sectors
• Working with patients to manage their health more
  effectively
• Bringing the NHS Career Framework to life and
  enabling people to see the development
  opportunities
• Supporting the development of collecting accurate
  data to influence changes that will improve the
  service

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Supporting change
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SELF CARE FOR YOU Over to you
Invite and support your Patient Participation
Group to get involved in promoting self care
e.g. becoming trainers, delivering taster
sessions
Influence your PCT to offer Self Care for You
courses alongside EPP courses so that there is
Self Care support for everyone not just those
people living with a long term condition
Send 2 people (staff and/or patients) to a TtT
workshop to be trained in delivering the Self
Care for You course
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SELF CARE FOR PRIMARY CARE Over to you
Use the SCPC resources, specifically the PART
model to think about self care messages when
having a consultation with a patient.
To work as a practice team looking at high
demand and low complexity conditions and
develop self care patient pathways to ensure
consistent messages are being given to
patients.
By working through the workshop resources this
will facilitate self care being the foundation
of the practices culture.
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GPN INITIATIVE Over to you
Look at each member of the team to ensure they
are trained at the right level to do the job
they are doing and use the competency resources
to help you check this out
Contact Sue Cross on sue.cross_at_wipp.nhs.uk who
will put you in touch with someone in your area
to help you use them in the way that suits
your practice
Use the appraisal system to develop each team
members personal and professional development
plan
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HCA INITIATIVE You can
Using the HCA Toolkit, introduce and
optimise the role of the HCA in your practice
Using the HCA Forum Resources, set up a local
HCA Forum
Use Principles of Delegation tool to safely
extend the role of you HCA
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SOME OTHER WiPP INITIATIVES Over to you
Feedback
Workload Analysis Tool
Primary Care Management Development Programme
Inform your practice manager
Inform local school nurse or school governors
Self Care for Schools
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To access WiPPs free resources,
visitwww.wipp.nhs.uk