London eDemocracy: Lessons learned

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London e-Democracy Lessons learned
Cllr Mary Reid Royal Borough of Kingston upon
Thames www.maryreid.org.uk
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e-Democracy has kicked off in local government
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London councils are joining in with differing
degrees of enthusiasm
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e-Democracy can be a risky game
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We need to reinvigorate local democracy in London
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Each council should develop tactics that suit its
own community
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Councillors need to have confidence in the
impact of e-democracy
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Councillors welcome greater transparency in
decision-making
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Councillors find that email contacts are easier
to manage
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Councillors are in control of their own blogs and
websites
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Council officers want to be able to manage
change effectively
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Council officers want to use tried and tested
tools
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Council officers value integrated management
systems
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Council officers focus on the citizens
experience
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Citizens expect to do things online, including
influencing decisions
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Citizens can access accurate and timely
information
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Citizens express their views on proposals
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Citizens initiate debate
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Will all London councils respond to the challenge?
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The perceived risks of e-democracy can lead to
inaction
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Each council should develop tactics that suit its
own community
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e-Democracy reinvigorates local democracy