New indicators to measure port performance

1
New indicators to measure port performance

• Dr. P.W. de Langen
• Erasmus University Rotterdam

2
Introduction

• Port performance indicators unsatisfactory
• Volume
• Mainly exogenous
• Does not reflect productivity
• Only cargo handling
• Employment
• May be inversely related with productivity
• Not future oriented

3
Some ports report additional PPIs
4
New PPIs in Rotterdam
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Three port products

• The overview of annual reports of ports shows
  there is not one port product.
• In academic literature also attention for role of
  a port as a logistics and manufacturing site.
• Thus, more appropriate to identify 3 port
  products
• Cargo transfer
• Logistics product
• Port manufacturing product
• Apart from these three, some PPIs are relevant
  for the port as a whole

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Some characteristics of these three port products
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Different types of performance indicators

• Output indicators results of performance of
  ports
• Upgrading indicators indicators of long term
  competitiveness
• License to operate indicators societal support
  and environmental performance

8
New PPIs method

• Methods
• Analysis annual reports
• Academic literature on performance
• Benchmark airports, regions, business parks
• Result a huge list of potential indicators.
  Based on
• interviews with experts and stakeholders, the
  most relevant new PPIs were identified.

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PPIs for the cargo transfer product
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New PPIs for the logistics product
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New PPIs for port manufacturing product
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New PPIs for the port as a whole
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Conclusions

• Current PPIs do not fully show performance of
  ports
• Many PAs report other PPIs in annual reports, but
  there are no (inter)national standards
• New PPIs can provide useful management
  information.
• And new PPIs can enhance port related research