KNF Wiki Launch

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KNF Wiki Launch

• Key Equipment Finance

Bill Weeks - CIO
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Why WiKey?

• KNF uses several different solutions today to
  maintain and share information
• KEF Toolbox
• Local/shared drives
• Lotus Notes
• KeyNet
• Content becomes outdated, only editors can update
• Significant resources needed to manage content
• Over 100 separate administrators at KNF today
• Process to change/update content can be
  inefficient
• Challenging to search locate content quickly
• Not always user-friendly

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The Opportunity

• Standardize to a single collaborative platform
• Implement a tool that enables a community
  knowledge-base for all KNF LOBs
• Facilitate sharing of best practices
• Enable cross-selling across KNF LOBs
• Centralize location for company materials, links
  to systems, policies procedures, job openings,
  company communications, etc.
• Provide a place for employees to maintain a
  resource center of their own, based on need and
  job function
• More user-friendly, intuitive search ability
• Ensure content is accurate and updated regularly
• Systematic reminders or notifications of content
  changes
• Track edit history
• More efficient administration process

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What is a Wiki?

• A Wiki is a website where any user can modify or
  edit the content
• Uses simple formatting Wiki text
• Able to upload attachments, create blogs and
  every user has a personal page
• Most well known Wiki Wikipedia.org
• Our Wiki uses the same software as Wikipedia.org

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Paradigm Shift - Empowerment

• Ease of interaction and operation makes our wiki
  an effective KNF-wide intranet solution
• We have empowered any KNF user to add or edit
  content in our wiki
• Every page has a full history of edits
• Every change has a user associated with it
• Any user can be notified of any change
• Our wiki provides a place that breeds
  collaborative authoring
• Elimination of silos of information
• Our wiki is a secured, private website that is
  located behind the Key firewall

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http//Wikey.Keybank.com