Free to Grow Workshop

1
Free to Grow Workshop

• Preparing to Implement the Kentucky Case
  Management Approach
• Staff Development Considerations

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Desired Results

• What do you hope to gain from this workshop?

3
Desired Results
4
Workshop Outcomes

• Convey an understanding of
• The implementation of the Head Start Performance
  Standards through the Audubon Family Services
  Model
• The enhanced effectiveness of the Audubon model
• Staff development infrastructure need to support
  the model

5
Workshop Outcomes

• Convey an understanding of
• The effective use of the Family Partnership Plan
  Assessment and Goal Form
• The role of case management in family support
• The use of data collection in managing family
  outcomes and in the Head Start self-assessment
  process

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Performance Standards 1304.40

• Collaborative Partnership-Building
• To establish mutual trust
• To identify family goals, strengths, and
  necessary services and supports
• Take into consideration each familys readiness
  and willingness to participate

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Performance Standards 1304.40

• Family Partnership Agreements
• Develop and implement individualized agreements
• Describe family goals, responsibilities,
  timetables and strategies for achieving them
• Work with other community agencies in
  coordinating goals and timetables

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Performance Standards 1304.40

• Work collaboratively with parents to identify and
  continually access services and resources that
  are responsive to familys interests and goals
  including
• Emergency or crisis assistance
• Education and other interventions
• Continuing education and employment services

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Balance

• Family support programs must continually balance
  their need to obtain information about families
  (which enables them to offer appropriate support)
  with the readiness and willingness of families to
  provide that information and accept the support
  that is offered.

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Research Study

• An Analysis of the Enhanced Effectiveness of the
  Audubon Area Community Services Free to Grow
  Enhanced Case Management and Family Advocacy
  Model
• Prepared March, 2001
• Philliber Research Associates

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Study Basics

• Data from Family Partnership Plan Assessment
  instrument
• 1997-1998 (Baseline) N700 families
• 1998-1999 N1,200 families
• 1999-2000 N 2,017 families

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Executive Summary

• 1.    How does the well being of the families
  served using the new model compare with the well
  being of families who did not receive the newly
  enhanced services?
• There were significant differences in average
  ratings among all end of year assessments since
  1997-1998. The general trend has been a decrease
  in average ratings since the end of the 1997-1998
  program year. Comparison of ratings from the
  beginning of 1998-1999 and the end of 1999-2000
  illustrate similar findings. This seems to
  indicate the continued effectiveness of the new
  case management and family advocacy model.

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Executive Summary

• 2.    Under the new model, what changes are
  families able to make in their education,
  employment, housing, transportation, service use,
  special needs or disabilities, health and
  nutrition, medical care, family finances, basic
  needs (such as food, clothing, or utilities),
  support systems, child care, and parenting?
• Of all families pre and post-assessed in
  1999-2000, ratings significantly improved in
  every measured dimension, indicating an
  improvement in the well being of families served.

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Executive Summary

• 3.    In which of the above areas are the needs
  the greatest among families served?
• Among all families pre and post-assessed in
  1999-2000, those needs that appear to be the
  greatest among these families are in the areas of
  education, employment and family finances.

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Executive Summary

• 4.    In which of the above areas did the program
  make the most improvement?
• Despite the greatest needs of families being in
  the areas of employment and family finances,
  during the 1999-2000 school year the program was
  most successful in improving the well being of
  families in these dimensions.

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Executive Summary

• 5.    How are the intensity of services and types
  of services related to progress among the
  families served?
• v     In general the new model has allowed
  improvements in the well being of all types of
  families, having similar impacts regardless of
  the type of program or the length of time
  families participated during the 1999-2000
  program year.
• However, it is apparent from the tables
  illustrated in Appendix A that families of lower
  socioeconomic status were more likely to make
  changes than other families. For instance, those
  who were income eligible for Head Start had
  significantly larger improvements in their
  ratings than did those who were over-income.

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Comparison of Results
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Strength-Based Case Management

• Remember ALL persons have strengths!
• You must be open to looking for strengths
• and sometimes a little creative.

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Professional Development

• Assessment
• Goal Development
• Building Relationships
• Working with Resistant Families
• Case Management

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Professional Development

• Packets include
• Objectives and outcomes for each of the five key
  areas of professional development
• Family Advocate Role/Case Management
• Supplemental training information on goal
  setting, home visiting, ways to deal with
  resistance, and effective case management

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Family Partnership Plan

• Guiding Principles
• In-depth familiarity with the assessment tool
  including practice
• Strength-based approach
• True partnership and interactive process

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FPP Guidance

• Prepare families for the process
• Explain purpose of form and plan to the parents
• To help us know how we can best work with your
  family
• To obtain information that federal guidelines
  require
• To help us know what kinds of issues face
  families in this community and to know what is
  important to you
• To highlight the great things that are happening
  in your family
• To see how great your family does throughout the
  year
• To help us know if we are doing our jobs well
• So we understand things from the familys
  perspective

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FPP Guidance

• Complete the information in a comfortable,
  conversational and family friendly style (Do
  NOT ask families to complete the plan)
• Listen, clarify, and provide support as needed or
  requested
• Develop and maintain your own unique style
• Allow adequate time (minimum of 45-90 minutes)

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FPP Guidance

• Complete scoring portion after the home visit
• If asked, talk about scoring portion in a
  non-threatening manner
• If requested, give parent a copy of assessment
  tool (they always get the original of the goal
  form)

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FPP Activity

1. Review the FPP Assessment
2. Determine the strengths of the family
3. Determine what type of goals might be possible
   for this family
4. Complete the Family Goal Statement for this
   family
5. Report to the large group your findings

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FPP Scoring Activity

• Review family scenario
• After group discussion, score each of the ten
  areas (1-5) using Scoring Guidance
• Total score and determine level

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Suggested Scoring
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Goal Possibilities

• Goal possibilities in the order of suggested
  priority due to safety, health or basic needs.
  Generally, families are only asked to set a
  single goal.  
• Obtain effective (affordable, treatment
  prevention related) medical care as it is needed.
  (Family Wellness area) 
• Increase knowledge of, and access to, services
  and supports in order to meet basic needs.
  (Family Finances area, Services Support area)
• Assess and improve job skills in order to obtain
  employment. (Employment/Skills area)

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Effective Case Management

• An individualized, person-centered approach to
  coordinating services and opportunities in a
  positive and meaningful manner
• An important means of service delivery that
  consists of building relationships, assessments,
  service plan implementation delivery,
  monitoring, and advocacy

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Effective Case Management

• A coordinated approach to the delivery of
  services that links clients/families with
  appropriate services to address needs, build upon
  strengths, and achieve goals.
• Offers clients a single point of contact with
  health, social service and/or other systems

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Outcomes Self-Assessment

• 3. PROGRAM SELF-ASSESSMENT Legislative Provision
  Section 641A(b)(2)(B) requires that results-based
  performance measures "be adaptable for use in
  self assessment, peer review, and program
  evaluation of individual Head Start agencies and
  programs..".

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Outcomes Self-Assessment

• This new legislative mandate calls for Head Start
  grantees and delegate agencies to augment their
  current self-assessment efforts by creating a
  system to track patterns of child and program
  outcomes and to use this information to inform
  program planning and improvement efforts.

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Outcomes Self-Assessment

• ACYF-IM-HS-00-18 Issuance 8/10/2000
• Grantees should focus on the goal of enhancing
  self-assessment and continuous program
  improvement by incorporating data on child
  outcomes.
• Grantees may also choose to track progress in
  additional areas of child, family, program
  outcomes, as defined in the Head Start
  Performance Standards or based on local program
  goals and priorities

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Outcome Management

• Enables organization to perform at the highest
  level possible
• Focuses on the results that program desires to
  achieve--Not upon activities and procedures
• Enable and encourage innovation and change

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Outcome Management

• Organizations with a results focus almost always
  outperform those who pledge their best efforts
• People who are successful in reaching and helping
  customers (families) are generally happier and
  more productive

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FPP Data Outcome Management

• Data Collection Form
• Microsoft Access Database
• Sample Queries and Reports for Analysis

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FPP Data Outcome Management
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