SUNDERLAND DIGITAL CHALLENGE

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SUNDERLAND DIGITAL CHALLENGE

• SOCITM BRIEFING
• 29th February 2008

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Contents

• Digital Challenge Governance
• Programme Dossier
• Benefits Management Strategy
• Worked Example

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Governance Model
Programme Space
Programme Board
Management Board
Project Board
Steering Board
End Stage Report
End of Project Report
PID
Brief
Initiating a Project
Controlling a Stage
Managing Stage Boundaries
Closing a Project
Work Package
Project Space
Managing Product Delivery
Highlight Report
Risk Log
Project Plan
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Roles Responsibilities
Programme Director
e-Neighbourhoods/ Community Change Mgmnt
R Sherrington
G Farncombe
Special Projects
J Mackintosh
Social Translator
Community Tech
Worldmark Smart Sunderland Transport Alert
Health _at_ Home
Portal Citizens Account Health-e
E-Champions Digi-Size Community
Tech E-Mentoring Equipment Loan
Social Translation Team
Community Tech Team
Health Info Point
Connectivity
Telecare
Flash/Hex
Communities
SUN TV
ICT_at_Home
Access Accessibility
G Jordan
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Benefits Management Strategy
Transition
Projects
Outcomes
Project
OUTPUTS PROCESS ORGANISATION TECHNOLOGY INFOR
MATION DATA
CAPABILITIES
NATIONAL PERFORMANCE INDICATORS
PROJECT SPACE
PROGRAMME SPACE
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OUTPUTS
CAPABILITIES
OUTCOMES
Laptop
ACCESS
Ability to transact with the council its
partners in a more convenient way Access to
health related information Access to information
regarding employment opportunities Access to
information on local services etc Online
Shopping Access to information about local events
Greater sense of belonging. Greater influence of
decisions in areas of interest. Greater
educational attainment. Greater health
awareness. Greater employment rate. Greater
take up of volunteering.
Personal Printer
Network Printer
Res Broadband
3G Pebble
Accessibility Tools
MOTIVATION
Swan Street Website
Access to 4 Target Sites
Access to Online Tools
SKILLS CAPACITY
SIDP
UK Online Courses
E-Champion Support ??
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SUNDERLAND DIGITAL CHALLENGE

• SOCITM Backup Slides
• 29th February 2008

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Digital Challenge Roadmap
Mar - Aug Sept Oct Nov
Dec Jan Feb Mar Apr May
June July
Flash / Hex
Email Link
VPN Link
Health _at_ Home
Define The Programme
Stand Alone
Check-In
Networked
Health Info Point
Scope
To be confirmed
Telecare
Thin Client
Laptop
ICT _at_ Home
Simple Website
Portal Citizens Account Sun TV Health - e
Web 2.0 Website
Portal
Worldmark Smart Sunderland Transport Alert
Design
Build
Urban 1
Rural
New Town
Digital Communities
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Digital Challenge Update

• Social Exclusion and the Digital Divide

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What is social exclusion

• Somebody is socially excluded if they are
  subject to three or more of the following forms
  of deprivation

we can assess this through demographic
questioning
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What is digital exclusion
Digitally constrained
Digitallyexcluded
Digitallydismissive
Digitally determined
Digitally included

• Gate 2
• Has skills and confidence to be a
  self-sufficient internet user

• Gate 1
• Has interest in or sees benefit from internet
  use
• Has access to the internet

Moving from Digitally excluded to Digitally
included is not a 1-step process
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Link between social exclusion and digital
exclusion
75 of people counted as socially excluded are
also digitally excluded.

• The aim of the Digital challenge programme is to
  reduce the digital divide.
• Market forces will deepen the divide (How
  excluded are you?).
• Digital Challenge will narrow the divide through
  
• improved access
• increasing peoples motivation and through
• improving skills and confidence.

We will be able to measure the impact that the
reduction on the digital divide will have on
social exclusion.