Step-by-Step Guide to Fix QuickBooks Error 6123, 0 - PowerPoint PPT Presentation

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Step-by-Step Guide to Fix QuickBooks Error 6123, 0

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QuickBooks Error 6123, 0 typically occurs when a user tries to open or restore a company file but encounters issues due to network connection problems, damaged files, or interruptions from antivirus software. – PowerPoint PPT presentation

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Date added: 9 January 2025
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Title: Step-by-Step Guide to Fix QuickBooks Error 6123, 0


1
Step-by-Step Guide to Fix QuickBooks Error 6123, 0
QuickBooks Error 6123, 0 typically occurs when a
user tries to open or restore a company file but
encounters issues due to network connection
problems, damaged files, or interruptions from
antivirus software. This step-by-step guide helps
users resolve the error by identifying the root
cause and providing solutions such as updating
QuickBooks Desktop, renaming the .ND and .TLG
files, running the QuickBooks File Doctor tool,
and ensuring proper system and network
configurations. By following these steps, users
can efficiently fix the QuickBooks error and
regain access to their company file.
  • What is QuickBooks Error 6123, 0?
  • QuickBooks Error 6123, 0 is a common error that
    occurs when
  • You are trying to open a company file.
  • You are restoring a backup file.
  • There is a disconnection between QuickBooks and
    the company file.
  • Key Symptoms
  • Inability to access the company file.

2
  • Error message "Error -6123, 0 Connection to the
    QuickBooks company file has been lost."
  • Causes of QuickBooks Error 6123, 0
  • Main Causes
  • Corrupted QuickBooks company file.
  • Disruption in the connection between QuickBooks
    and the company file due to
  • Network issues.
  • Damaged Windows OS components.
  • Multiple instances of the QuickBooks Database
    Server Manager running.
  • Anti-virus or firewall restrictions.
  • Incorrect folder permissions where the company
    file is stored.
  • Steps to Resolve Error 6123, 0
  • Use QuickBooks File Doctor
  • Download and install the QuickBooks Tool Hub.
  • Run the QuickBooks File Doctor tool to repair the
    company file.
  • Rename .ND and .TLG Files
  • Locate the folder with your company file.
  • Find files with .ND and .TLG extensions.
  • Rename them by adding .old at the end.
  • Move the Company File to a New Location
  • Copy the company file to a new folder or a local
    drive.
  • Open the file from the new location.
  • Advanced Solutions
  • Further Troubleshooting Steps
  • Update QuickBooks to the Latest Version
  • Open QuickBooks.
  • Go to Help gt Update QuickBooks Desktop.
  • Reinstall QuickBooks in Selective Startup Mode
  • Open System Configuration (msconfig).
  • Select "Selective startup" and restart your
    computer.

3
  • Reinstall QuickBooks.
  • Check Firewall and Security Settings
  • Ensure QuickBooks ports are not blocked.
  • Add QuickBooks as an exception in your firewall
    settings.
  • Conclusion
  • QuickBooks Error 6123, 0 can disrupt your
    workflow, but it can be resolved using the steps
    outlined.
  • Start with basic solutions like File Doctor and
    file relocation.
  • Progress to advanced solutions if the error
    persists.
  • Always keep QuickBooks updated and maintain
    regular backups to prevent future issues.
  • Contact Us
  • Call us 1-802-778-9005
  • Email support_at_ebetterbooks.com
  • Visit our website ebetterbooks.com
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