Salesforce Trends in 2025

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Salesforce Trends and Predictions for 2025
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• Pioneering the Agentforce AI and Data Cloud
• Salesforces Agentforce AI and Data Cloud
  provides businesses with advanced AI tools,
  leveraging vast data to improve customer
  interactions and automate processes for superior
  service and efficiency.

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02

• Transforming Retail Experience with AI- Powered
  Unified Commerce
• AI-powered Unified Commerce integrates sales,
  service, and marketing in real time, allowing
  retailers to offer seamless experiences across
  all touchpoints, driving sales and customer
  loyalty through personalization.

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03

• Advancing Hyperforce for Scalable, Global Growth
• Hyperforce enhances Salesforces cloud
  infrastructure, allowing for faster, more secure
  scaling across global markets. Businesses can now
  deploy services in new regions with greater
  flexibility and compliance.

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04

• Reshaping Retail Media Strategies for Gen Z
  Engagement
• Salesforce helps brands optimize media strategies
  by targeting Gen Z with personalized content and
  leveraging AI to analyze trends, driving higher
  engagement through innovative and authentic
  digital experiences.

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• Enhancing Omnichannel Customer Engagement
• With Salesforces tools, businesses can deliver
  consistent, personalized experiences across all
  channels online and offlinecreating stronger
  relationships and increasing customer
  satisfaction by offering tailored, seamless
  interactions at every touchpoint.

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06

• Driving AI-Powered Collaborative Workforces
• AI-powered collaboration tools from Salesforce
  enable teams to work smarter, with automated
  processes and data-driven insights, fostering
  innovation and productivity through streamlined
  communication and improved decision-making.

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07

• Salesforce is Leading the Charge in Advanced
  Security and Trust
• Salesforce strengthens its commitment to security
  with
• cutting-edge technologies, ensuring businesses
  and customers can trust their datas safety.
  Advanced features protect sensitive information
  and promote regulatory compliance.

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08

• Redefining Business Trust and Engagement with AI
  Agents
• Salesforces AI agents are transforming customer
  engagement by automating personalized responses
  and offering data-driven insights, helping
  companies build trust with customers and improve
  relationships through enhanced service.

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