[PDF]DOWNLOAD Simplified Process Improvement: The art of process improvement decoded into

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Simplified Process Improvement The art of
process improvement decoded into 5 simple steps
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Simplified Process Improvement The art of
process improvement decoded into 5 simple steps
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Description
With social media at the fingertips of billions,
a bad customer experience can be disastrous and a
great customer
experience can boost your business to new levels.
With competition so fierce, getting your product
or service faster, cheaper and better has never
meant so much. Simplified Process Improvement
provides you with proven tools in layman terms to
help you and your business deliver the results it
deserves. Six Sigma, Lean, Lean Six Sigma, TQM,
Quality Improvement, ampother methodologies are
all combined and decoded here in a manner that is
so simple that you would not even know you are
doing it! All of the fancy process improvement
lingo has been thrown out the window, so
that anyone can pick up this book today and begin
making improvements tomorrow! In addition, Perez
provides you with inspiring real-world case
studies where you can see his approach in action
step-by-step. The 5 simple steps come to life as
Perez walks you through aggregating the facts,
defining and creating your approach and
methodology, getting leadership support and
buy-in, executing the plan and continuously
communicating with your stakeholders. Perez runs
operational leadership website
www.howtorunoperations.com and is currently Chief
Customer Officer with Tricolor Holdings. In 2023,
Eduardo was named Top 10 Chief Customer Officer
of 2023. Perez has over 20 years of process
improvement leadership experience with
an impressive track record. Simplified Process
Improvement provides you with these insights and
more!
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Simplified Process Improvement The art of
process improvement decoded into 5 simple steps