Online Ticketing System

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Online Ticketing System
Email id contact_at_flightslogic.com
Phone No 097312 78600
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• What Is An Online Ticketing System?
• An online ticketing system streamlines how you
  communicate with your clients. Unlike email, it
  does not require the set up of multiple folder
  structures and color-coded tags to prioritize and
  track relevant client queries. 
• It brings in client conversations from multiple
  channels like phone, email, and social media into
  a single, easily accessible location where you
  get all the context you need. A good ticketing
  system also lets you automate routine support
  tasks to grow the efficiency of your team and
  reduce excessive workload.

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• Book And Sell Travel Tickets Directly From Your
  Travel Agencys Back Office
• FlightsLogic is an Online Ticketing System
  development company for tour operators and travel
  agencies that assist you book and sell tickets
  more efficiently.
• FlightsLogic develops highly responsive B2B
  travel booking software accompanied by online
  booking B2C software. We integrate services from
  scalable travel reservation systems to advanced
  multi-search options together with cancel
  refund options, all under one roof.
• Our online ticketing module is integrated with
  third-party XMLs, multi MIS reporting, travel
  GDS, LLC, and International Domestic. 

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• FlightsLogic's complete travel portal
  development provides an end-to-end smart and
  user-friendly flight reservation system, hotel
  reservation system, car reservation system, and
  more.
• Our travel portal development is highly optimized
  with wide-ranging distribution capabilities
  through travel agent portal, internet booking
  engine, B2B sales channel, corporate booking
  engine, etc.
• Travel portal enables businesses and customers to
  directly reserve flights and hotel tickets by
  generating higher revenue as profits which are
  not shared with other agents.

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• FlightsLogic Online ticket booking application
  development enables your customers to book
  tickets for multiple destinations and routes. By
  using this application, your client can schedule
  their destination, view the availability of the
  seat, view the interactive seat map, and select
  their choice of seat. Moreover, it allows your
  customers to organize trips and daily shuttles
  effortlessly.
• With the advancement of top travel technology and
  mobility solutions, agencies are using online
  ticket booking software, wherein the end
  customers and sub-agencies can search and reserve
  deals online. That's why most travel start-ups.
  Non-IATA and IATA agencies are going for the OTA
  model.
• Our Online Ticketing Systems are emerging as the
  most liked tool among travellers mainly because
  of its convenience and hassle free usage. They
  can be integrated with mobile phones and SMS can
  be sent against each ticket booked. It can also
  send information in bulk as and when required by
  users and travellers.

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• Our Online Ticket Booking Software has gained
  prominence owing to the demand by travellers and
  companies. From ticket availability to payment to
  seat confirmation everything happens fast and at
  travellers convenience. Companies also get a
  chance to optimize their seat allocation. Our
  software is known for its ease of use and
  travellers with basic or no computer knowledge
  can book the tickets.
• We at FlightsLogic feel elated for immersing into
  the ticket booking application development. Our
  applications are conceivable and scalable. We
  develop applications across various platforms
  like Android, iOS, etc in accordance with your
  typical business needs.

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• A Quick Look At How Online Ticketing Software Can
  Help You
• Streamline Customer Queries- With ticketing
  software, incoming queries from multiple
  communication channels are stored in a single
  common location. This way, your support agents
  can track, prioritize, and solve tickets without
  having to shuffle between multiple tools.
• Access Context From One Place- When support
  agents have access to previous interactions with
  a customer, it gives them all the factors they
  need to provide better answers. A ticketing
  software lets you access past customer
  conversations from any channel on a single,
  unified client database.

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• Automate Tasks For Better Efficiency- A ticketing
  software lets you automate routine tasks to
  upgrade the efficiency and speed of responses.
  From assigning tickets to a particular agent to
  creating preset responses to frequently asked
  questions, to defining escalation rules if
  deadlines arent met, you can do it all.
• Enable Customers To Help Themselves- Most online
  ticketing software can be integrated with a
  knowledge base where you can publish detailed
  solution articles and other resources that
  customers can use to find important information.
  This helps in keeping the ticket volumes down, as
  it removes the need to reach out to support.

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• Get Insights Into Team Performance- With help
  desk ticketing software, you can gauge how your
  support team is responding to client issues.
  Youll be able to draw insights from the numerous
  metrics available and use this data to drive
  future decisions.
• Improve Customer Loyalty- With a well-organized
  customer support process courtesy of online
  ticketing software, it becomes easier to satisfy
  customers. These happy clients will be loyal to
  your brand and will help spread the word about
  their positive experiences.

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• Benefits of Using a Online Ticketing Software
• Seamless Interaction- Helpdesk ticketing systems
  can simplify interactions between support agents
  and users. They also offer multi-channel
  interactions so the client can use their
  preferred platform to contact the IT support
  team.
• Efficient Ticket Resolution- Support agents dont
  need to switch between folders and color-coded
  tags. As ticketing software can integrate with
  the support email inbox, incoming emails are
  automatically converted into tickets. More
  problems are resolved in a short amount of time.

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• Ticket Prioritization- Ticketing systems let you
  prioritize your incoming tickets based on several
  limitations. Those issues that need immediate
  response will be addressed first while tickets
  about minor incidents will be dealt with later
  on.
• Agent Productivity- Ticketing systems have
  additional features that automate issue
  resolution. Once the software receives a ticket
  from a specific email, a preset action can be
  prompted. This saves the IT support team a lot of
  time and enhances their productivity. In
  addition, some helpdesk software also gives
  customers the opportunity to find solutions to
  their queries from an internal knowledge base.
• SLAs, Monitoring, and Reporting- SLA or Service
  Level Agreement is a contract that sets
  expectations between users and service providers
  to ensure a smooth business transaction. A good
  helpdesk management system has SLA policies in
  place. Ticketing systems also have modules for
  monitoring and reporting to track the IT support
  agents activities.

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• Enhanced Customer Retention- Our ticketing
  software can enhance the quality of client
  support, which makes customers happy. As the
  level of customer satisfaction increases, theyll
  continue using your products or services.
• Self-service Adoption- Some help desk software
  can detect keywords from the customers inquiry
  and use machine learning techniques to come up
  with the needed solutions. This lessens the
  workload of your service desk agents, saving much
  of their time.
• Service Desk Efficiency- Ticketing software
  removes inconvenience by putting all customer
  data, ticket status, priorities, tags, and labels
  in one central location. Various communication
  channels like phone, live chat, and emails are
  available in one platform so your support team
  can easily manage issues regardless of where they
  are sent.

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• FlightsLogics Travel Distribution API Suite
• Flights
• More than 700 airlines including GDS carriers
  and low-cost carriers (LCCs) connecting various
  destinations in 170 countries.
• Hotels
• A total of 130,000 accommodations including
  hotels, motels, villas, and hostels are available
  on our travel distribution platform.
• Cars
• Global vehicle inventory for rentals, aggregated
  through top consolidators across the globe
  available to agents and platforms.

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• Transfers
• Top class inventory of transfers aggregated
  through top consolidators including the regional
  suppliers at niche geographies.
• Activities
• A rich inventory of activities, curated through
  the best-recommended sources by thousands of
  travelers for unique experiences. 
• Support
• High-end support systems with tech stacks
  dedicated to travel agents and DMCs during the
  integration and post-production.

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• Choosing the right ticketing software for your
  business
• Type of support- How do your customers contact
  you? Do they reach out to you via phone or email,
  or do they prefer to chat with your agents on
  your website or social media handles? Based on
  the resources you have set up for customer
  support, you need to look at a ticketing system
  that is optimized to handle the different
  communication platforms you offer.
• Ease of use- The more usable and intuitive a
  helpdesk ticketing software is, the easier it is
  for your support agents to pick up the different
  nuances required to handle customer queries. A
  simple, uncomplicated UI will also make sure your
  agents dont have to spend long hours on training
  and education. They can get started right away.
• Price- Compare and contrast the different online
  ticketing software in the market and the various
  pricing plans they provide. Be sure to check if
  their feature sets are in line with your customer
  support requirements. If you are looking to
  provide B2B support, sometimes even a free
  helpdesk software will suffice.

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• Why FlightsLogic's Ticketing System?
• Omnichannel Ticket Management System-
  FlightsLogic offers a unique and flexible
  ticketing system that allows you to manage
  tickets, interactions, and conversations across
  channels with complete interaction history across
  all touchpoints, along with escalations, and
  highlighted open tickets in a single window. 
• Enterprise-Grade Ticketing System Features-
  FlightsLogic provides comprehensive
  enterprise-grade ticketing features with Unified
  Agent Desktop, Omnichannel Customer Support,
  Integration with leading CRM Applications, Ticket
  Prioritization, and SLA Management.
• Enterprise-Grade Security- FlightsLogic provides
  a PCI DSS compliant, and ISO certified
  multi-layered secured remote call center
  environment to ensure data security and customer
  privacy.

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• Key Features Of The Online Ticket Reservation
  System
• Check the below key features that come standard
  with the online ticket reservation system!
• Online Selection
• An online booking system will allow travelers to
  select their seats using an interactive travel
  map.
• Payment Gateway
• Travelers book a ticket and pay both online using
  payment gateways
• Email SMS Notifications
• Email and SMS notifications can be sent to
  travelers and admins via the ticket reservation
  system

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• Travel routes
• Can create routes, destination details, time, and
  scheduling
• Fares Tickets
• Travel ticket rates and pricing can be managed
  efficiently with our travel ticket booking system
• Booking Report Details
• Reports can be created on daily basis on ticket
  booking

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• Wrapping Up
• FlightsLogic, one of the best online ticketing
  booking portal development companies worldwide,
  provides an online ticket booking engine, online
  ticket reservation system, online booking
  engine integration solutions for travel booking
  Portal Owners and Travel Agencies with
  advanced travel technology solutions!

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CONTACT USFor more details, please visit our
website https//www.flightslogic.com/online-ticke
ting-system.php
Email id contact_at_flightslogic.com
Phone No 097312 78600