Title: Truck Dispatcher Course Modules
1Truck Dispatcher Course Modules Business Setup
This module provides an overview of how to set up
a trucking business, including the necessary
steps and considerations for starting a
successful operation. Freight Brokerage This
module covers the role of a freight broker, how
to work with them, and the importance of building
strong relationships in the industry. Freight
Matching This module teaches students how to use
load matching software to find and negotiate
loads with brokers2. Route Management This
module focuses on planning and managing routes
efficiently to ensure timely delivery and
maximize profits. Authorities Permits This
module provides information on the necessary
authorities and permits required to operate a
trucking business. Introduction to IT This
module introduces students to the role of
information technology in trucking, including the
use of software for dispatch and fleet
management. Border Crossing ACE eManifest This
module covers the procedures and requirements for
border crossings, including how to submit an ACE
eManifest. Order Management This module teaches
students how to manage orders effectively, from
booking to delivery. C-TPAT, PIP, CSA This
module covers various safety and security
programs such as C-TPAT (Customs-Trade
Partnership Against Terrorism), PIP (Partners in
Protection), and CSA (Compliance, Safety,
Accountability). Business Growth Account
Management This module focuses on strategies for
growing a trucking business, including account
management and customer service best practices.