Dedicated App & Responsive Website UX Design - PowerPoint PPT Presentation

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Title:

Dedicated App & Responsive Website UX Design

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Case study to assist users who need a way to feel safer when attending school. – PowerPoint PPT presentation

Number of Views:3
Updated: 1 October 2023
Slides: 19
Provided by: crmorrison
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Why and how: This case study was created and developed while attending an online course with Google Coursera to earn my certification for UX Design Professional. My certificate link is https://www.credly.com/badges/3df5db3f-de84-43cd-9193-6a27e2433b07/public_url

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Title: Dedicated App & Responsive Website UX Design


1
Three Digits to Safety
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  • Presented By Christine Morrison

2
Project Overview
  • This project began in January 2023 and was
    completed in February 2023. The goal of this
    project was to design a dedicated app and a
    responsive website for social good. The topic I
    chose to focus on was School Safety.
  • Technology is driving many of the solutions
    already available to facilitate school safety and
    the use of AI (artificial intelligence) is
    beginning to emerge.
  • The results from my competitive audit revealed
    that there appears to be a gap between school
    safety as a whole and emergency response. This
    gap is the individual safety of a child within a
    school.

3
Device Driven
  • I have taken some creative liberty to design
    products using a hypothetical situation involving
    a device not yet developed.

4
Device Imagined
  • Imagine a device that can be activated by
    children without the need for them to have a cell
    phone. As long as a child can remember three
    digits, they would be capable of activating this
    device to alert responders of an emergency
    situation.

5
The Device
  • Think about panic buttons, and voice activated
    devices. Chips that are small enough to contain
    large amounts of information. Computers small
    enough to create smart watches and Fitbits.
  • This technology already exist.

6
Into Action
7
My Role
  • From the start to the completion of this project
  • Empathize
  • Surveys
  • Journey Maps
  • Personas
  • Define
  • Analyze
  • Synthesize
  • Problem Statements
  • Ideate
  • HMW
  • Crazy 8s
  • Paper Wireframes
  • Prototype
  • Low-fidelity
  • Mockups
  • High-fidelity designs
  • Test
  • Research Plan
  • Use Studies
  • Prioritize

8
Defining User Needs
  • There are many users that can benefit from these
    products
  • A child goes to school in fear of what other
    children may do to them.
  • A teacher dreads not being able to account for
    all of their students.
  • Parent or caretaker fears they wont see their
    child again as they see them drive off on the
    school bus.
  • Emergency responder lives with the thought that
    they could have saved a child if they had better
    information sooner.
  • Who?

9
Persona 1
If the school districts won't supply each
teacher with a personal emergency alert button,
then supply one to your child.
  • Goals
  • We need to give our kids better response time
    when they are in trouble.
  • Frustrations
  • We protect seniors with alert devices, but we
    dont apply this to our kids.

Kristin
Age 25 Education College Grad Hometown Newton,
Bucks County, Pennsylvania Family Married with
children Occupation Head of Marketing
Communications
We can do many things with our cell phones.
Communication is an important safety measure.
Cell phones can also cause distractions in the
classroom and are not always used to communicate
appropriately. We can install panic buttons in
the classroom for teachers, but what about our
kids outside of those classroom doors? What do
they have?
10
Persona 2
...a quick background check was done before I
entered the building, based on facial
recognition. That was a WOW for me.
  • Goals
  • I want to know that kids and the staff can be
    accounted for in areas where a camera may not
    capture what is happening.
  • Frustrations
  • Cameras are often a go to method for knowing what
    happened after the fact, but I worry about
    prevention and real-time assistance.

Kimberly
I've been spending the last few months touring
various charter schools to check out the
curriculum, the location, and yes, the security
measures to be aware of who is in the school at
all times, and why. Seeing cameras throughout a
school is a good start, but cameras dont catch
everything.
Age 27 Education College Grad Hometown
Franktown, Colorado Family Married Occupation
Administrator
11
Understanding User Needs
12
Framing Ideas
13
Testing and Analyzing
14
Validating The Research
"This version is much moreeasily understood and
wasvery user friendly to followalong through
each step".
15
Accessibility, Branding, and Continuity
  • Dedicated App
  • Responsive Website

I used (color blind safe) tools and Web
Accessibility guidelines for maintaining a good
contrast ratio. I have also provided for
multi-language use and a screen reader function
within the settings.
16
Takeaways
  • This has been my most challenging project as a
    student UX Designer. Conceptualizing a device to
    solve a serious problem facing our society today,
    school safety, is exciting.
  • I received encouraging feedback from my usability
    studies that these designs are moving in the
    right direction. The project itself has provided
    me with a better understanding of the
    complexities involved in protecting individuals
    within our schools. Lastly, I have taken the
    knowledge and experience gained from my previous
    courses in this program to bring designs from the
    defined user problems to tested solutions.

17
Next Steps
  • At this point, I have only designed for a portion
    of the overall IA that I considered necessary to
    have the device, app, and responsive website
    fully functioning as a complete solution.
  • The remaining screens and pages for the remainder
    of the IA will have to wait until the opportunity
    to design the device as a real solution instead
    of just a hypothetical situation occurs.

18
Lets Connect
  • If you would like to discuss this project with
    me, or would consider me working on a project
    for you, I can be reached at working4uremotely_at_gma
    il.com.
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