United Airlines: United App Review

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UNITED AIRLINES UNITED APP REVIEW
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ROUND THE WORLD FLIGHT TECHNOLOGY
Today, were taking a look into the United
Airlines App. This app was originally released in
2013 to promote a more personalised and seamless
customer experience. However, since then, the app
has gone through numerous updates and will
continue to be updated in future. Its most recent
update has the most significant effect on
customers during their round the world flights.
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APP FEATURES
The app is home to a wide range of features built
upon continuously since its inception. Features
begin to assist customers travelling around the
world with pre-boarding, inflight information and
post-flight procedures. Listed below is the range
of features that the United Airlines app
provides.
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PLAN YOUR TRIP
If youre an avid United Airlines fan and are
looking to book a trip solely with them, this app
lets you do all of it from the palm of your hand.
While United Airlines doesnt offer a round the
world trip, this feature is great for those who
travel for business regularly and those who want
to plan ahead for each leg of their round the
world flight.
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CHECK-IN
To ensure you remain organised for your round the
world flight, you want to be on time and prepared
for your trip. The United Airlines app is a great
helping hand, allowing you to check in. When you
check in, youll be given your boarding pass, can
pay for your bags ahead of time and even be given
an airport terminal guide. With your boarding
pass being easily added to your Apple Wallet,
youll have all of the information you need ready
to go.
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MANAGE YOUR TRIP
Potentially one of the more considerable perks of
the United Airlines app is the ability to manage
your trip but, more so, change seats. During a
round the world trip, weve all been stuck in a
middle seat and have had envy of either an aisle
or window seat, so having the ability to swap
seats is a game changer. While this is only an
option for certain round the world flights that
have room to do so, its a great perk.
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BAG TRACKING
If youve ever had that gut-sinking feeling of
your bags not turning up, youll know the stress
and frustration it can cause at the start or end
of your holiday. United Airlines has combated
this and provides bag tracking through the app.
With instantaneous updates, youll be notified
when your bag has been loaded onto the plane,
unloaded and when its arrived at baggage claim.
If your bags do get lost, this feature makes it
easy to figure out where theyve gone missing on
the journey.
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GET HELP
Being puzzled with questions when youre on the
way through a multi-city trip isnt ideal, so
United Airlines have included a get help
section in the app. You can choose to text, talk
or video chat with an agent. Providing customers
with a wide range of information for specific
needs.