Unleash Business Potential: 10 Reasons to Embrace DID Numbers

1
Unleash Business Potential 10 Reasons to Embrace
DID Numbers
2
Top 10 Reasons to Embrace DID Numbers for Tapping
into Business Potential
1. Efficient Handling of High Call Volume 2.
Corporate Identity with Easy-to-remember
Numbers 3. Go Global with Local
Presence 4. Enhance Communication between Office
and Remote Teams 5. Measure Marketing
Attribution and Effectiveness 6. Buy and Discard
DID Numbers when Needed 7. Protecting the
Privacy of Remote and Mobile Workforce 8. 24/7
Global Support Made Easy with Remote Agents 9.
Save Costs 10. Unified Call Management
2023 BridgeVoice Inc.
3
Unleash Business Potential 10 Reasons to Embrace
DID Numbers
Managing customer communications is essential for
any business striving for success. You can foster
strong bonds with your customers by offering
around-the-clock service and seamless
communication throughout the customer
journey. DID numbers can help you achieve this
without incurring exorbitant expenses. With a
VoIP system, you can easily buy virtual phone
numbers in numerous countries, expanding your
global reach and catering to an international
clientele. Integrating virtual business phone
numbers into your CRM and business applications
allows you to streamline customer
interactions. Whether forwarding calls to
specific agents or building credibility with
easy-to-remember numbers, DID numbers enable
efficient and personalized customer service.
Research findings indicate that ads featuring
vanity numbers outperform those with generic
numbers by a significant margin of 33.
Continue reading this blog as we discover how DID
numbers can revolutionize your operations, boost
revenue, and foster meaningful customer
relationships.
3
4
Why Are DID Numbers Important in Your Business?
Virtual business phone numbers play a crucial
role in modern businesses, with the ability to
access them from most of the 195 countries in the
world. Their true power lies in the array of call
center features they offer. Separately managing
each number allows for customized call routing
based on factors like time of day, country of
origin, and caller priority. This level of
customization optimizes call handling and
enhances customer service. Features like
Interactive Voice Response (IVR) simplify lead
management and customer self-service while call
recording and transcription streamline call
information tracking. DID numbers offer
flexibility, increased revenue, and improved work
efficiency to multiple industries, including
restaurants, online marketplaces, directories,
real estate, and marketing.
4
5
Efficient Handling of High Call Volume
By leveraging DID numbers, a large pool of phone
lines can be allocated to distribute incoming
calls, enabling multiple conversations to
co-occur. It allows for a significant increase in
call capacity. For instance, customer inquiries,
technical support requests, and sales queries can
be addressed promptly and concurrently by
assigning dedicated phone numbers to different
departments or agents.
5
6
Corporate Identity with Easy-to-remember Numbers
Regardless of the company's size, incorporating a
toll-free phone number into marketing campaigns
adds an extra layer of credibility, ensuring a
strong market presence. Smaller businesses, often
relying on mobile numbers, can buy virtual phone
numbers to overcome concerns regarding
credibility. This strategic choice empowers
businesses to project a professional identity as
memorable and brand-aligned vanity numbers
attract customers to reach out directly for
inquiries.
6
7
Go Global with Local Presence
With virtual business phone numbers from numerous
countries worldwide, calls can be effortlessly
forwarded internationally to any desired
destination. This versatility offers an
exceptional opportunity to establish a global
presence, allowing businesses to provide
customers with a familiar, cost-effective means
of contact. For instance, if a UK-based company
aims to expand operations to Canada, acquiring a
Canada-based virtual local number eliminates the
need for Canadian customers to incur high costs
associated with international calls.
7
8
Enhance Communication between Office and Remote
Teams
Various features offered with DID services are
pivotal in improving communication between office
and remote teams, fostering seamless
collaboration regardless of geographic location.
These numbers provide a vital interface for
inter-communication among employees, bridging the
gap even for overseas ones. Dedicated extensions
connect team members, allowing real-time
communication, efficient information sharing, and
coordinated problem-solving through a unified
telephony system.
8
9
Measure Marketing Attribution and Effectiveness
Businesses can track the number of leads
generated per campaign through call center
reports by assigning separate virtual business
phone numbers to each marketing channel. It
enables a precise evaluation of returns on
marketing investments. This data empowers
marketing managers to identify top-performing
platforms and allocate resources accordingly.
9
10
Buy and Discard DID Numbers when Needed
Businesses can conveniently buy virtual phone
numbers and discard them as needed. This
flexibility is particularly advantageous during
particular seasons or events where exclusive
numbers can be acquired temporarily and later
discarded when no longer required. DID can also
be recycled to optimize resource allocation.
10
11
Protecting the Privacy of Remote and Mobile
Workforce
In industries like e-commerce and food delivery,
virtual numbers enable on-the-move service
delivery agents to contact customers for
directions or address any concerns while
maintaining the privacy of their phone numbers.
The cloud telephony system assigns temporary DID
numbers to delivery agents and customers,
ensuring secure communication and allowing for
call recording and tracking for compliance
purposes.
11
12
24/7 Global Support Made Easy with Remote Agents
Businesses can connect agents in different
countries, leveraging time zone differences to
provide extended work shifts or round-the-clock
support using a single phone number. For
instance, you can have a 24-hour virtual vanity
number for Argentinian operations. Your customer
service call center in the Philippines can handle
calls at midnight in Argentina.
12
13
Save Costs
Establishing DID numbers from one central
location and assigning them to various locations
is more cost-effective than traditional setups.
The ability of these numbers to forward calls
internationally allows businesses to expand their
geographic reach without the need for expensive
relocations or setting up remote offices.
13
14
Unified Call Management
Businesses can centralize their communication for
customer support and sales by giving customers a
single number to contact. The centralized system
enables streamlined workflows, allowing
businesses to change phone number configurations
and optimize communication operations quickly.
14
15
Unlock Global Connectivity with DID Services
Connect, Expand Thrive!
our business needs to take your communication
game to the next level to seize the competitive
edge in today's dynamic market. Seamlessly
integrate cloud phone systems and virtual
business phone numbers to provide unparalleled
personalized service to a global customer base.
Embrace the power of DID numbers and empower your
business to skyrocket revenue, cultivate valuable
customer relationships, and propel your success
to new heights. Experience the premium inbound
VoIP service and a diverse selection of
international virtual numbers with BridgeVoice
Pluto. Schedule a demo and discover the
convenience of our online inventory for DID
offerings.
15
16
(No Transcript)