EPABX vs VoIP PBX: A Detailed Comparison

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EPABX vs. VoIP PBX Which is the Right PBX for
Your Business?
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EPABX vs. VoIP PBX Which is the Right PBX for
Your Business?
Communication is essential to any organizations
success in todays fast-paced corporate world.
For communication with customers, partners, and
employees, a dependable and effective phone
system is crucial. Businesses have long relied on
Private Branch Exchange (PBX) systems to manage
their phone lines. However, as VoIP solutions and
technology developed, the PBX changed, with more
recent VoIP-based systems taking the place of
more antiquated copper wire-based ones. Business
phone systems come in two different varieties
EPABX and VoIP PBX or IP PBX. While IPPBX employs
VoIP, EPABX requires copper cables. In order to
assist you in selecting which system is best for
your organization, lets compare the two systems.
Systems like EPABX are more established and have
been around for longer. Despite having greater
functionality than IP PBX systems or VoIP PBX
systems, they are often more expensive. Modern IP
PBX systems employ VoIP technologies. They are
more scalable and often less expensive than EPABX
systems.
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Understand Whats EPABX
Private Branch Exchanges (PBXs) such as EPABXs
(Electronic Private Automatic Branch Exchanges)
link internal phone lines within an organization
and route incoming and outgoing calls. In
particular small- to medium-sized enterprises,
EPABX systems are still employed today as they
were in the past. For the transfer of voice
signals between phones and the PBX system, EPABX
uses copper lines. The system then directs the
calls to the appropriate individual within the
organization. To enable the business to place and
receive calls from outside, EPABX systems can be
linked to the Public Switched Telephone Network
(PSTN). A variety of functions, including call
forwarding, conference calling, and voicemail,
can be included with EPABX systems. The extensive
functionality and scalability of EPABX systems
are constrained when compared to more recent
VoIP-based PBX systems. Due to the constraints of
the copper wire network, it may be challenging to
expand as a business expands, and it can also
result in lower call quality.
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Whats IP PBX or VoIP PBX?
An IP PBX system, also referred to as a VoIP PBX
system, does not use analog phone lines to link
phones within an organization. Instead, it
transmits voice and data through a companys
network using internet protocol (IP). IP PBX
systems, as opposed to conventional copper
wire-based PBX systems, use the internet to link
phones and route calls, offering a more effective
and affordable communication option. It can be
accessed using a graphical interface or dashboard
and runs through the Internet, making it easier
for administrators to maintain. Furthermore, an
IP PBX systems application programming interface
(API) enables it to be integrated with other
crucial software and apps that an organization
may utilize. As the organization scales up its
business, IP PBX systems are easily expandable to
provide high scalability. Additionally, they
provide a vast array of sophisticated
capabilities, like voicemail to email
transcription, conference calling, and call
routing. Desktop phones, softphones, and other
devices can all be utilized with IP PBX systems.
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Tech Aspect
IPPBX systems use internet protocol (IP)
technology to transport voice and data through an
organizations network, unlike EPABX systems,
which use copper wire technology to transmit
voice signals between phones and the EPABX
system. Although EPABX systems have been around
for a while and are widely established, their
technology isnt very advanced or scalable. IPPBX
systems, in comparison, are more recent and
provide more sophisticated capabilities,
scalability, and flexibility.
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Scalability
When a business has to scale up or expand, EPABX
systems often require the addition of new
physical gear and infrastructure. In contrast, as
IP PBX systems are software-based and readily
scaled up or down, they are more adaptable and
ultimately less expensive. The ability to easily
add new lines and services is a key component of
the scalability of IP PBX systems, which is made
possible by VoIP solutions.
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Advanced capabilities
Although both EPABX and IP PBX systems provide
essential functions like call forwarding and
voicemail, IP PBX systems provide a greater range
of advanced functionality. Auto-attendant, call
routing, and voicemail-to-email transcription are
a few of them. VoIP solutions make it possible to
add innovative capabilities, enhancing the
productivity and effectiveness of IP PBX systems
for contemporary businesses.
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Cost
As EPABX systems rely on solidified copper wire
technology, they can be less expensive upfront.
However, over time, the price of upkeep and
improvements may rise. However, IP PBX systems
may cost more upfront, and their scalability and
flexibility result in long-term cost benefits.
Since it requires less physical equipment and
infrastructure, VoIP solutions significantly
contribute to cost savings for IP PBX systems.
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Reliability
Since EPABX systems have been in use for a long
time and are successful, it is a dependable
solution. However, because of their dependency on
physical infrastructure, they may experience
downtime and poor call quality. On the other
hand, IP PBX systems are more dependable since
they make use of more resilient and adaptable
internet protocol technology. Due to their
ability to provide redundancy and backup options,
VoIP solutions increase the resilience of IP PBX
systems.
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Security
Due to their reliance on physical infrastructure
that may be subject to hacking and other security
risks, EPABX systems are typically thought to be
less safe than IP PBX systems. Encryption and
other security measures are used by IP PBX
systems to thwart hackers. Since VoIP solutions
provide encryption and other security measures
for voice and data transfer, they significantly
contribute to the security of IP PBX systems.
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The Bottom Line for EPABX and IP PBX
In a nutshell, EPABX and IPPBX systems each have
specific benefits and drawbacks. While IPPBX
systems provide scalability and cutting-edge
features, EPABX systems are dependable and
well-known. However, IPPBX systems that utilize
VoIP solutions are now the favored option for
many businesses due to the rising demand for
flexible and effective communication
solutions. Bankai Group, with its impressive 30
years of experience and expertise, has been at
the forefront of orchestrating and managing a
global network of 2,500 carriers and serving
over 120 technology customers. Our vast
experience, industry-leading telecom technology,
and customer-centric approach revolutionize the
ICT infrastructure to unlock the full potential
of clients businesses. To assist organizations
in achieving their communication objectives, we
specialize in offering personalized VoIP
solutions. Connect with us to get your hands on
our comprehensive VoIP solutions to optimize your
communication system.
Bankai Group
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Thank You
Headquarters Bankai Group 100 Quentin Roosevelt
Blvd, Suite 503, Garden City, New York 11530
Phone Email Website
1 718 713 8417 info_at_bankaigroup.com
www.bankaigroup.com
Bankai Group