Cloud Telephony India

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WELCOME TO CALLERDESK
Cloud Telephony Company
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Our Vision
To help organizations embrace cloud technologies
so they can engage better with their customers
in the digital world.
Learn why we do what we do
Our Mission
Provide a simple, reliable, high performance
cloud business communication solutions through
integrated cloud telephony platform.
Our Aim
CallerDesk is Indias open cloud voice
communication platform with an aim to redefining
business communications through excellent
Cloud-based telephony solutions.
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Our Milestones Achievements

• We are recognized by the DPIIT, under Startup
  India program, an initiative of the Government
  of India and also an official resource partner
  now. with startupindia.
• CallerDesk ranked 10 most promising IVR
  technology solution
• providers by Silicon India Magazine.
• Currently incubated in Atal Incubation Centre at
  Shiv Nadar University with the support of Atal
  Innovation Mission NITI Aayog.
• Callerdesk selected to be featured in TATA DO BIG
  STORIES
• initiative with ET NOW.

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Our Milestones Achievements
Recommended by IIM Lucknow Enterprise Incubation
centre that is innovative in nature. We are
also an official Startup Kit Partner with Nasscom
10,000 Startups as well as with whole NASSCOM
Startup Hub. Nexus startuphub pre-incubation
program_at_ American Center, supported by US
Embassy the University of Texas CallerDesk
Also won Indian Achievers' Award for
Emerging Company, 2020 in IT Category.
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Our Call Flow Platform
IVR journey
Call Routing
Office Time Schedule
The unified customer service platform that the
whole company can use to communicate with their
customers.
Click to Call
In Call Transfer
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How CallerDesk Works on Cloud
It can be useful for gathering actionable
customer information and meeting customer
expectations in a timely manner, thus
eliminating wait-times and increasing chances of
giving continuous business.
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IVR Journey- Use a highly intuitive different
IVR scenarios in which caller experience your
customer support system.
Create complex IVR flows in just few simple
clicks.
Call Routing- Stay connected with callers with
different and multiple types of transfer options
like round robin, random sequential routing.
Our Features
Office Time Schedule- It helps in deciding about
the Working Business hours/days for the members.
It helps in creating a work structure for the
members in the group to avoid any hassle.
Click To Call- Allow your member to directly
call from the platform on caller mobile numbers
first and then patching with your company
executives instantly. In Call Transfer- It
enables to divert an existing active call to
another number using a simple transfer button. It
helps to reduce your important caller calls
churn ratio.
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For More Information Contact Us
91-888-220-1213
callerdesk.io
info_at_callerdesk.io
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THANK YOU