Best of the Skytale Insights Podcast

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Best of the Skytale Insights Podcast
Grow Your DSO or Aesthetic Practice with Insight
from Industry Experts Did you know we launched a
podcast? Now, busy practice owners can stay on
top of aesthetic and dental industry trends,
growth strategies, and insight on the go. Whether
youre on a walk or on your commute, join our
consultants and industry experts in conversation
on the Skytale Insights podcast. (Subscribe on
Apple podcasts, Spotify, or your favorite
podcast app.) Grow your DSO or medical aesthetic
practice with insight from experts in every
facet of the dental and medical aesthetics
industries. Our podcast library is growing, and
we dont want you to miss out on the helpfuland
freeeducation. Check out a recap of our podcast
episodes below!
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Got something youd like us to talk about or
someone you think we should talk to? Get in
touch with us.
How to Build a Successful Team with Steve
Markowitz, MD
Industry Dental Episode Takeaways

• Key principles for establishing a successful team
  and company culture
• The importance of trust in team dynamics and
  strategies for cultivating it
• Effective conflict resolution techniques for
  managing workplace disputes
• Best practices for integrating new acquisitions
  into your business operations
• Exploring MFD Dental Management an insiders
  perspective on operations and growth strategies
• Eric and Steve discuss MFD, a dentist-owned and
  led dental organization whose mission is to
  change how people feel about going to the dentist
  through creating amazing experiences.

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Dr. Markowitz shares what makes his business
successful and offers insight into how owners
can build a resilient team. Plus, heres his take
on what a clinical director does. Listen to this
episode
Whats Happening in the Aesthetics Job Market
with Bree Black
Industry Aesthetics Episode Takeaways

• Skills and qualities practices look for when they
  hire new employees
• Compensation and benefits packages top candidates
  are looking for
• Why talented injectors and providers leave their
  positions, and strategies to retain talent
• What its like to work with a recruiting company
  to fill a position
• Job Snobs recent partnership with AmSpa
• Job Snobs data on compensation benchmarks for
  providers and aesthetics employees in various
  markets

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• The industrys provider (specifically injector)
  shortage, and what practices can do to retain
• providers in a competitive market
• What is an acquisition matchmaker? A new way
  Job Snob is making connections in the industry
• Bree and Eric discuss Job Snob, a talent and
  recruiting platform for medical
• aesthetics businesses. Bree shares how her
  company has evolved with the industry, hiring
  trends in the aesthetics job market, and tips for
  both business owners and candidates.
• Listen to this episode

Advanced MedAesthetic Partners Consolidation in
the Aesthetics Space with Nicole Chiaramonte and
Drew Fine
Industry Aesthetics Episode Takeaways

• Behind the scenes of Advanced MedAesthetic
  Partners (AMP)

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• Insights on building your business and preparing
  to sell
• Determining what you want out of selling your
  business
• Future trends of the aesthetic space for sellers
• Finding the right fit when selling your business
• Nicole Chiaramonte, CEO, and Drew Fine, CCO,
  discuss the platform they are building, Advanced
  MedAesthetic Partners, and how it is transforming
  the medical aesthetics industry through
  consolidation and innovation. They share their
  insights on how the med spa industry is
  evolving, the importance of building a great
  business, creating a strong team, and staying
  ahead of the curve in the highly competitive
  world of medical aesthetics.
• Listen to this episode

Navigating the Complexities of Mergers and
Acquisitions with Mike White
Industry Aesthetics Episode Takeaways
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• Mergers and acquisitions in the healthcare
  industry
• Effects of inflation, recession, and layoffs on
  mergers and acquisitions in healthcare
• How businesses are usually valued and how to
  increase it
• The different components of a deal, such as cash
  at close, rollover equity, and earnouts
• The long and complicated process of selling a
  business
• Significance of having the right partner
• Importance of understanding the tax implications
  and legal considerations when selling a business
• Mergers and acquisitions exist in the healthcare
  industry too, and just like in any other
  industry, there are a lot of concepts to
  consider. One of them is business valuation. Mike
  White gives fresh insights about the questions
  we pondered and sheds light on concepts that
  could help sellers appeal to their potential
  buyers while understanding these buyers
  perspectives.
• Listen to this episode

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Unlocking New Opportunities to Propel Your
Business Forward with Neekan Rivera
Industry Aesthetics Episode Takeaways

• Neekans journey of how she became a leader in
  the aesthetic industry
• Motivation to propel your business
• Why transparency is key to driving your business
  forward
• The importance of knowing when to ask for help in
  making decisions
• With the right guidance, entrepreneurs can turn
  their vision into a profitable
• and sustainable business. Neekan Rivera shares
  her journey with listeners about how she grew
  her company, Aére Aesthetics, from a
  single-location practice to successful multi-
• location practices. As a long-time client of
  Skytale Group, we have had the privilege to see
  Neekan unlock the new opportunities of her
  business and achieve her dream of opening a
  Beverly Hills location.
• Listen to this episode

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Tips Best Practices for Med Spa Membership
Programs
Industry Aesthetics Episode Takeaways

• What a membership program is in the medical
  aesthetics space
• The reason to start a membership program from the
  perspective of a business owner
• Tips and advice to implement a membership program
• Pitfalls to avoid when setting up a membership
  program
• How to measure the success of a membership
  program
• Setting up a membership program is a proven way
  to keep our clients loyal. But creating one
  could be tricky. There should be a delicate
  balance where both the clients and the
  businesss objectives are satisfied. Judy
  Kozlicki and Ashley Carter give their tips about
  structuring the membership program that fits you
  and your clients.
• Listen to this episode

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Daxxify What You Should Know About the New
Neuromodulator with Judy Kozlicki and Ashley
Carter
Industry Aesthetics Episode Takeaways

• What Daxxify is
• What Daxxifys edge is in comparison to other
  neuromodulators like Botox, Xeomin, Jeuveau,
  etc.
• How medical aesthetics businesses should approach
  the implementation of Daxxify
• Why Daxxify is a great investment for clinics and
  medical aesthetics businesses
• Early concerns for medical aesthetics business
  owners and how to tackle these
• The communitys response to Daxxify
• Addressing the fear of consumers

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Is Botox really out now that a new and better
promising competition has arrived? How will
Daxxify change the medical aesthetic market and
how should we approach this lead? Judy Kozlicki
and Ashley Carter share their thoughts and
assessment about Daxxify and how it will
revolutionize the world of medical
aesthetics. Listen to this episode
Using Data to Drive and Scale a DSO with Eric
Pastan, David Wilson and Greg Mahoney
Industry Aesthetics, Dental Episode Takeaways

• How the quality of data input into the system
  matters
• The practice management system as a crucial tool
  to drive data
• Data tracking in different fields of the medical
  and dental industries
• How leadership and a culture of excellence ties
  into being data-driven
• Analyzing performance and success indicators
• Setting up data collection infrastructure to back
  up data

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Data allows DSOs to provide the appropriate
response, services, and patient care, which
allows for better operations management and
growth projection. Hoping to grow your DSO?
James Turcott talks with Eric Pastan, David
Wilson, and Greg Mahoney about the success
stories on how the power of data and how using
analytics and key performance indicators drive
and scale DSOs, and what it really means to be a
data-driven DSO. Listen to this episode
MA in the Med Spa Industry with Tedd Van Gorden
Industry Aesthetics Episode Takeaways

• The state of the medical spa and aesthetic
  industry
• What buyers and private equity groups are looking
  for in the aesthetic space
• Cash flow
• Service Mix
• Pricing
• Scalability

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• o Owners story/reason for selling
• How med spa owners can add value to their
  organization
• New technology in the form of digital platforms
  and physical equipment has brought new
  excitement to this space, and many private equity
  firms have shown a huge interest in acquiring
  businesses that have the right mix of assets and
  opportunities. Ben and Tedd Van Gorden, VP of
  MA at Skytale Group talk about the growing
  demand and attraction in the med spa industry
  and how business owners looking to sell can
  strategically add value to their businesses.
• Listen to this episode

What Makes Skytale Group Stand Out?
Industry Aesthetics, Dental Episode Takeaways

• The people behind Skytale Group and what inspires
  them to be a part of the team
• How Skytale helps dental and aesthetics clients
• What sets Skytale apart from other advisory firms

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• How competitive Skytale is in the market
• Why Skytale focuses on healthcare
• We dont offer a one-size-fits-all approach. Our
  experienced team customizes our strategies for
  every client, ensuring that we deliver deep
  industry insight with a plan for execution.
• We work to understand exactly what your
  organization looks like, listen to your vision
  for growth, and create a roadmap to help you
  reach your goals.
• Listen to this episode
• Looking for consulting services? Grow your DSO or
  medical aesthetic practice with Skytale Group.
• The podcast offers just a fraction of the wisdom
  our DSO and medical aesthetic consultants have
  to offer. Contact us for information to grow,
  scale, or sell your healthcare organization with
  Skytale Group.