call centre software solutions - PowerPoint PPT Presentation

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call centre software solutions

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Call center software solutions refer to software tools designed to help call centers manage and improve their operations. These solutions typically include a range of features and functionalities that enable call center agents to handle customer interactions more efficiently and effectively, including call routing, call queuing, call recording, and reporting. – PowerPoint PPT presentation

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Updated: 4 April 2023
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Provided by: Tevatel
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Title: call centre software solutions


1
WELCOME
TEVATEL TELECOME SOFTWARE SOLUTION
CALL CENTRE SOFTWARE SOLUTIONS
2
ABOUT
Call center software solutions refer to software
tools designed to help call centers manage and
improve their operations. These solutions
typically include a range of features and
functionalities that enable call center agents
to handle customer interactions more efficiently
and effectively, including call routing, call
queuing, call recording, and reporting. In
addition to these core features, call center
software solutions may also include features such
as automated call distribution, IVR (interactive
voice response) systems, customer relationship
management (CRM) integration, and real-time
monitoring and analytics. These tools help call
centers optimize their performance and provide a
better customer experience.
3
CONTACT US
ADDRESS- 76, 3rd floor, Swamibakthan St,
Thiruvalluvar Nagar, Nammalwarpet, Ayanavaram,
Chennai, Tamil Nadu 600010 PHONE NO.- 91
97907-76655 COMPANY EMAIL - sales_at_tevatel.com WEBS
ITES- https//tevatel.com/
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