FMS Services – SAID Technologies

1
FMS Services SAID Technologies
2

• The next level of services above the resident
  engineer, is FMS. Under this service a complete
  site study and documentation is first carried
  out. Based on this, SAID offers a host of
  services which are mentioned in the Brief Scope
  of Services below

3
The advantage of FMS over resident engineer
services is apart from providing Full Day site
engineers, SAID also provides the following
things

• Complete mapping documentation of all the IT
  processes and equipments at the client site.
• Well-documented reports for all Processes
  Services are submitted at pre-defined frequencies
  in an easy to understand format.

4
Brief Scope of Services offered by SAID FMS
Engineers

• Hardware Support Services, Software support
  service, Pre Post Installation, Mail System
  Management, Server Management, Virus Control, IT
  Security Management, Data and backup management,
  User Management.

5
This results in the following benefits for any
client

• Entire network gets high uptime and availability,
  Total documentation of network all IT
  processes, Periodic Virus control preventive
  maintenance, Inventory control and Asset
  Movement, Regular pro-active health monitoring
  of important assets like Servers, Switches
  etc, Guaranteed Back-up of all your vital Data,

6

• highly efficient systems periodic report submit
  for the same, Security monitoring of the entire
  Network for any internal / external
  intrusion, Reliable operation reduction on
  total cost of ownership, Optimum utilization of
  manpower, Human independent system.

7

• Under FMS services, SAID Technologies provide a
  complete site study and documentation, based on
  this, we offer a host of services by our FMS
  engineers.

8
Conclusion

• SAID technologies has assembled a dynamic team of
  highly qualified individuals to lead the charge.
  Each brings their own unique strengths and
  experiences, but all share a common goal to
  build STPL into the premier IT Services and
  Solutions provider.