Features of the Best Incident Management Systems

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Top Features of Best Incident Management Systems
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What is Incident Management Systems

• Incident Management involves all of the steps
  your company takes to investigate, report, and
  analyse an incident, as well as develop and
  implement corrective actions to prevent a similar
  incident from occurring in the future.

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What to Look For When Researching Best Incident
Management Systems?
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Features of Incident Management Systems
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1. Digital Forms

• During the COVID-19 outbreak, digital documents
  provide an added layer of security. Collaborators
  can share data without having to touch the same
  physical documents. Because input data can be
  stored without intermediate steps, digital forms
  protect information. During an incident, a large
  amount of data is captured in real time and is
  therefore impossible to retrieve later.

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2. Automated Workflows

• Inefficient incident management reduces the
  ability to respond quickly. Incident management
  software can be configured to send information to
  the appropriate location. Workflow automation
  reduces response time, which is critical in
  industries such as construction, mining, and
  health and safety.

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3. Mobile Accessibility

• When responding to an incident, having mobile
  access is a huge advantage. Data can be entered
  into downloaded forms and uploaded as soon as the
  mobile network is available. All incident
  information is stored in one location, allowing
  supervisors and safety managers to review all
  data related to each incident.

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4. Notifications

• An incident necessitates the involvement of staff
  members such as managers and safety personnel.
  When necessary, a notification system draws their
  attention, allowing them to focus on other tasks.
  Notifications are useful for meeting deadlines
  when working with documents that have a due date.
  Collaborators can be notified on a regular basis
  when specific information is required.

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5. Reporting

• Automatic reports provide insights that raw data
  does not. They can also identify problem areas in
  incidents, allowing for a more effective
  response. While data is being collected, it can
  be processed into a useful format, and reports
  can be presented to managers with minimal effort.

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