Important tips to optimize your eye care practice

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Important Tips to Optimize Your Eye Care
Practice Eye care practices no longer have the
luxury of doing things the same way they have
always been done. Growing competition, decreasing
payments, and consumers who expect superior
service all means that your eye care practice
needs to do everything it can to optimize its
operations. Thats not all that todays eye care
practices have to contend with. The costs
required to maintain a practice are rising while
reimbursements are shrinking. In short, you need
to do everything you can to retain your current
patients while at the same time recruiting new
ones. This blog will help you understand how to
optimize your eye care practice so you can do
more with less and continue to thrive in this
difficult and super competitive market. Ready?
Lets get started. Tip 1 Choose one IT platform
and stick with it As your practice has grown and
changed over the years, it is likely you have
picked up IT from a number of vendors and
providers, and these may even be running on
totally separate IT platforms. While each of
those platforms may have their own benefits,
maintaining multiple IT platforms opens the door
to confusion, waste, and missed opportunities.
Migrating your operations on to one
enterprise-level IT platform is a great way to
optimize your eye care practice. Choosing the
right IT provider for your ophthalmology practice
will save you time and money. You can connect all
the operations of your eye care practice and
ambulatory surgical center by picking one
ophthalmology software provider and sticking with
them. Tip 2 Integrate your ambulatory surgical
center with your clinic Integrating your ASC
with your clinic is essential no matter if you
are a single-office operation or part of a large
organization with multiple branches and
offices. Enterprise-level ophthalmic ASC
practice management software can save you and
your staff valuable time. For example, entering
patient data in one location will make it
available in other locations, and patients who
are first seen in your ASC and later cared for in
your eye care office will not have to wait while
records are requested, transferred, and then
downloaded and
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• displayed. Instead, they will be there
  automatically since the IT systems will
  seamlessly communicate with each other.
• Advanced eye care practice management software
  tools, like those from Eye Care Leaders, can
  separate information between the ASC and your
  clinic. This ensures proper visibility and
  ensures seamless data transfer while protected
  patient information such as financial and payment
  data. But since the systems are connected, for
  example, your front office and back- office staff
  will need to merge reports from multiple
  departments or even multiple locations.
• Employing this sort of IT integration will free
  up valuable time for your staff and allow you to
  focus on your patients this optimizes your
  practice and sets the stage for greater patient
  satisfaction.
• Tip 3 Put analytics to work for you
• One of the most exciting features of new eye care
  practice management software systems is the
  ability to generate large amounts of data. These
  data can eb analyzed to glean important findings
  about your patients, your staff, your operations,
  your services, your locations, and more.
• With the right analysis, financial and
  operational analytics from your ophthalmic ASC
  and ophthalmology software can be used to make
  key important future decisions. For example
• Do you need more staff, or do you need to hire
  specialty staff?
• Are you spending too much time with patients or
  too little time?
• Are you offering the right services?
• Should you offer new products or should you
  discontinue some of the products you currently
  offer?
• Do you need to open a new location?
• Do you have the right tools and technology needed
  to serve your patients effectively and
  efficiently?

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The new types of eye care practice management
software can do wonders for your engagement with
patients and efforts to improve your customer
service. For example, with the time saved by not
having to hunt for records, providers can spend
more time one on one with patients. Wait time can
be reduced, since so much paperwork can be filled
out ahead of time no more having patients walk
in and then handing them a stack of forms,
surveys, and legal documents to sign. Your
ophthalmology practice can further improve your
patient engagement and customer service by
allowing patients to easily schedule their next
appointment online and pay a bill with ease in
many cases, patients can handle the entire
schedule and billing process through your
website. This means your staff will spend less
time on the phone and patients can take control
of their care in ways that are helpful to
them. Then, with fewer tedious tasks to
complete, your eye care providers and support
staff will be better able to handle patient
loads, make meaningful connections with patients,
and provide a higher level of care. Overall, by
increasing the level of communication you have
with patients and cutting out the clutter, you
can let patients know you are a modern practice
that puts their interests first. Little touches
can go a long way for example, you can expand
your social media presence, answer customer
inquiries faster, send out birthday or holiday
greetings, create an informative and helpful
newsletter, or even run special promotions in
your optical department. Good eye care practice
management tools will even automate many of these
practices as well as send out appointment
reminders or notifications of cancellations for
patients looking for an earlier appointment. You
can even send out quick text messages to your
patients asking them to leave reviews on your
website or social media pages. These are small
but critical tools that can add up to improve
your customer engagement and patient
retention. Choose the right practice management
software to optimize your eye care practice Eye
Care Leaders has software and solutions for eye
care providers. With a range of single-platform
tech tools, you can optimize your practice while
providing better care to your patients and
ensuring lower overhead. With practice management
software from Eye Care Leaders, you can increase
your revenue while shrinking your expenses, and
on top of that you can drive more positive
patient engagement, gain valuable insight from
your analytical data, and more. To learn more,
contact Eye Care Leaders today.
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