Encountering QuickBooks Payroll Update Error 15102? Do This! - PowerPoint PPT Presentation

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Encountering QuickBooks Payroll Update Error 15102? Do This!

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The payroll function is a very important business function. QuickBooks payroll errors cause difficulty for users to update and process the payroll. The error message 15102 in QuickBooks – PowerPoint PPT presentation

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Title: Encountering QuickBooks Payroll Update Error 15102? Do This!


1
Encountering QuickBooks Payroll Update Error
15102? Do This!
2
  • The payroll function is a very important business
    function. QuickBooks payroll errors cause
    difficulty for users to update and process the
    payroll. The error message 15102 in QuickBooks
    arises when updating QuickBooks or downloading
    payroll. This leads to delayed payroll and users
    get frustrated due to the error. We are here to
    help you handle the error and resolve it by
    providing a step-by-step guide on the QuickBooks
    payroll update error 15102.
  • IF YOU ARE UNABLE TO RESOLVE THE ERROR BY
    YOURSELF OR NEED HELP UNDERSTANDING THE STEPS,
    YOU CAN GET IN TOUCH WITH OUR SUPPORT TEAM AT
    1-855-948-3646 FOR ASSISTANCE.

3
What are the Reasons for QuickBooks Error Code
15102?
  • QuickBooks is running in multi-user mode.
  • The shared download is turned-off.
  • You are not running QuickBooks as an admin.
  • The QB version you are using has become outdated
    and needs to be updated.
  • How to Fix the QuickBooks Desktop Error 15102?
  • QuickBooks payroll update error 15102 can be
    resolved with the help of the following solutions

4
Fix 1 Using the Single-User Mode
  • Switching QuickBooks to single-user mode can help
    fix the error. For this, find the Single User
    Mode option under the File menu in QuickBooks and
    select it. Try to update QuickBooks again and see
    if the solution worked.
  • Fix 2 Verifying the Download Location
  • Open the Product Info windows by pressing Ctrl
    1 and go to the Help menu.
  • Select Update QuickBooks and click on the Options
    tab.
  • Verify the download location.
  • The drive in the Download Location and the
    Product Information window should match if Shared
    Download is Allowed.
  • The directory is Download Location and the
    QuickBooks Desktop installation directory should
    match if Shared Download is Not Allowed.
  • If the download location is incorrect, switch
    their state. Select Yes for Shared Download if
    previously No was selected and vice-versa.
  • Close and try to download the latest tax table.

5
Fix 3 Remapping the Drive
  • If the shared location above is correct, try to
    remap the drive to a new letter and resolve the
    QuickBooks error code 15102.
  • Go to the Computer tab of your PC and select Map
    a Network Drive. Browse for an unused drive
    letter and remap the drive.
  • Open your company file using the new drive letter
    and go to Help gt Update QuickBooks gt Option tab.
  • Turn off the Shared Download and switch it on
    again.
  • Save and Close.

6
Fix 4 Running QB as an Admin
  • Choose Run as Admin from the QB icon and click
    Continue when a UAC prompt message appears. See
    if this helps in resolving the 15102 error code.
  • Fix 5 Updating QuickBooks
  • Lastly, try updating QuickBooks to the latest
    version to remove any minor issues and glitches
    caused by the outdated version. Select the Update
    QuickBooks Desktop option from the Help menu.
    Click on Update Now and install the updates.

7
  • Conclusion
  • The above solutions will help you fix the
    QuickBooks payroll update error 15102 easily. If
    the error persists, you can take help from our
    technical team in fixing the error by dialing
    1-855-948-3646.
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