QuickBooks Won’t Print Problem

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QUICKBOOKS WONT PRINT PROBLEM
Troubleshoot PDF and Print problems with
QuickBooks Desktop
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Resolve printing issues
Learn how to resolve printing issues in
QuickBooks Desktop.
Are you having trouble printing from QuickBooks?
This can be caused by a variety of reasons. Here
are some solutions to the most common issues.
If you're unsure of how to use these tips,
contact your IT person or the printer
manufacturer's tech support directly.
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Before you start troubleshooting

• Check the following before you start
  troubleshooting.
• Ensure QuickBooks is updated to the latest
  release.
• Your computer is connected to the printer and
  that the printer software is installed.
• For specific printing error messages, you may
  search the QuickBooks Support site for the exact
  error.

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Step 1 Check your printer

• To know if your printer can print outside of
  QuickBooks, use Notepad.
• Select Start and browse to Notepad.
• Enter some text and choose File, then Print.
• Select the correct printer and select Print.

Step 2 If that didn't work, try..

• If that print test didn't work, follow these
  steps. If it did work, go directly to Step 3.
• Turn off the printer, restart your computer, and
  then turn the printer back on.
• Make sure the printer paper is loaded correctly.
• Select the Windows Start button, browse to the
  Control Panel, and double-click Printers and
  Faxes.
• If the printer shows Offline, right-click the
  printer and select Use Printer Online.
• Double-click the printer and if there are print
  jobs displayed in the queue, choose Printer, then
  Cancel All Documents.
• Close the window.
• Right-click the printer, choose Properties, and
  select Print Test Page.

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• Step 3 If that did work, do this...
• Use the QuickBooks Tool Hub
• If you could print in Notepad, use the Print
  PDF Repair Tool from the QuickBooks Tool Hub.
  This fixes most of the common printing issues.
• Once it's done, try to print again.
• Rename the file
• If the tool doesn't work you can manually rename
  the QBPrint.QBP file.
• Locate the QBPrint.qbp.
• Windows 10, 8.1, and 8 C\ProgramData\Intuit\Quic
  kBooks 20xx
• (20xx represents the version of your QuickBooks.)
• Server 2008 and Server 2012 C\Program
  Data\Intuit\QuickBooks YEAR and C\Users\remote
  user\AppData\Roaming\Intuit\
• YEAR VERSION\TSPrinterSettings
• Note Terminal Service users report finding
  duplicate copies of the Qbprint.qbp file with the
  stored client data files double-check all
  folders for odd instances.
• Right-click the QBprint.qbp file for your
  QuickBooks version and select Rename.
• Add the word old to the file name (i.e.
  QBPrint.qbp.old)

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• Step 4 If none of the above works verify the
  printer is the correct one
• Still not printing? Verify that the printer is
  the correct one.
• In QuickBooks, go to the File menu and select
  Printer Setup.
• Choose the form you want to print.
• Does the printer name match the exact name of the
  printer you are trying to use? If not, youll
  need to correct the setup within your computers
  Printer Setup first.
• Select Help in this area for more detailed
  instructions on these settings.
• Try to print using a different printer in the
  Printer Setup.
• In QuickBooks, choose File, then Printer Setup.
• Choose the form you are trying to print.
• Choose a different printer, a suggestion is the
  Microsoft XP printer.
• Select Help in this area for more detailed
  instructions on these settings.
• Try printing a different form or, if you are
  using customized forms or memorized reports, try
  a standard form or report.
• If you were printing a batch of forms in
  QuickBooks, attempt to print a single form. If
  successful, try printing smaller batches.
• Open one of the QuickBooks sample company files
  and try to print the same type of form or report.
  If it works, use Resolve data damage on your
  company file to resolve any data damage in your
  file and then attempt to print again.
• Go to Selective Startup Mode. If the issue
  persists, perform a Reinstall QuickBooks for
  Windows using a clean install.

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• Step 5 Still not printing? Try these additional
  solutions
• Is the printer local or on a network?
• Local the problem may be within your
  computer/printer setup itself. Verify there is a
  connection between the computer and the printer.
  Refer to the printer manufacturer's
  troubleshooting for further help.
• Network verify network settings are set up
  correctly. Refer to the printer manufacturer's
  troubleshooting for further help.
• Do you have a status monitor running?
• Is the status monitor set to appear when you
  print or only when errors occur?
• Yes change the setting for the status monitor so
  it appears only when there is an error (refer to
  the printer manual). Check spool path information
  and change settings to RAW.
• No go on to the next troubleshooting tip.
• Are there other printers mapped to LPT1? If there
  are multiple printers connected to LPT1, are you
  using a switch box?
• Test to see if it is causing the issue.
• Connect the printer directly to the computer and
  print again.
• If you are not sure whether you are using a
  switchbox or how to connect the printer directly
  to the computer, contact your IT person or the
  printer manufacturer's tech support directly.

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THANK YOU