Get Quick Help About QuickBooks Connection Diagnostic Tool - PowerPoint PPT Presentation

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Get Quick Help About QuickBooks Connection Diagnostic Tool

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The QuickBooks Connection Diagnostic Tool is developed to troubleshoot networking and multi-user errors that can occur when you open a company file. Errors diagnosed: H202, H505, or 6000 series errors. – PowerPoint PPT presentation

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Title: Get Quick Help About QuickBooks Connection Diagnostic Tool


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QUICKBOOKS CONNECTION DIAGNOSTIC TOOL
2
QUICKBOOKS CONNECTION DIAGNOSTIC TOOL
The QuickBooks Connection Diagnostic Tool is
developed to troubleshoot networking and
multi-user errors that can occur when you open a
company file. Errors diagnosed H202, H505, or
6000 series errors. The QuickBooks Connection
Diagnostic Tool works only with computers running
Microsoft Windows Vista or XP with QuickBooks
2010, 2009, or 2008 or Enterprise Solutions 10.0,
9.0, or 8.0. Error in Quickbooks data file,
company, Data Recovery, Intuit, transaction, QBW,
Error Codes, File Repair, computer, QuickBooks,
Assertion failed, recovery, Quickbooks data,
QuickBooks data, recovery service, Quickbooks
Pro, Payroll, Quickbooks database, QuickBooks
program, Quickbooks Premier
3
HOW TO USE THE TOOL
Download and extract the QuickBooks Connection
Diagnostic Tool, as explained on the Download the
Tool tab. Double-click the QuickBooks Connection
Diagnostic Tool icon to run the tool, and then
complete the following troubleshooting steps.
1. Diagnose Connection tab This tab lets you
test the computer setup to ensure the company
data file is accessible from a workstation,
whether configured as single-user or multi-user.
If permissions are not set correctly, or if
firewalls or ports are blocked, errors can
result. 2. Firewall Status The Firewall Status
area displays basic information about the
firewall. 3. Test Connectivity The Test
Connectivity area lets you test your computer's
connectivity.
4
TO TEST YOUR COMPUTER'S CONNECTIVITY
  • Click the button next to the Company File field
    to locate your company file.
  • Linux systems only If the network setup is in
    Alternate mode, select the Change Hosting Server
    checkbox.
  • Note Before you run the connectivity test, all
    statuses appear as "Not Applicable" in Blue.
  • After you run the test, the statuses appear in
    Green (no problem detected) or Red (problem
    detected).
  • Click the Test Connectivity button once to test
    all five statuses at the same time.
  • Click the Test Connectivity button once to test
    all five statuses at the same time.
  • If the File Open Status appears in Red indicating
    that the test failed, the Advanced section will
    expand to display all areas that were checked.
    Click the What do these mean? link to learn more
    about the problem and what to do next.
  • Note You can also click the Interpreting the
    connectivity results link below to see the same
    information.
  • When you have fixed the appropriate statuses, run
    the tool again to see if there are any additional
    problems.
  • When the File Open Status Successful message
    appears on the server, repeat steps 1 through 5
    on each client computer that has QuickBooks
    installed.

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THANK YOU!
For More Details Visit www.qasolved.com
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