Top 10 Questions to Ask a Pest Control Company

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Top 10 Questions to Ask a Pest Control Company
When pests invade your home, you are faced with
several important decisions. First, should you
hire a professional for pest control services? If
so, how do you choose a pest control company?
It may sound intimidating, but it doesn't have to
be. We'll cover the important pest control
questions to ensure you find the company that
will best suit your needs. As you begin this
process, consider the benefits of pest control
and its importance to health and safety.
Questions to Ask a Pest Control Company If you
have reviewed the benefits and have decided to
choose a pest control company, you should
navigate the selection process below. Savvy
consumers properly review a company before
trusting techs with their home, family, and
wallet. Without proper research, owners are
faced with poor service and disappointing
results. Don't let that be your experience.
Research each company thoroughly. Use the
following key questions when asking a pest
control company to help you determine which one
is worthy of your business
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• Are your technicians licensed?
• Anyone can hang a shingle and claim to be a
  professional pest control company. So you need
  to check that the company offers licensed
  technicians. This license is required by all
  states and ensures that technicians are properly
  trained in the laws, use and application of
  pesticides.
• Legitimate companies should make this information
  readily available. If they can't provide a
  license number, find another company that can.
• What is the level of training and experience of
  your technicians?
• Some pests are common. Others are rare. First,
  find out about the industry experience offered
  by the company's technicians. Then find out the
  company's experience with your specific
  infestation.
• Even if they have been in the industry for many
  years, they may not have a lot of experience
  with your type of insect or rodent. Confirm that
  the pest control company has the knowledge and
  tools to properly manage your unique pest control
  needs.
• How long have you been in the industry?
• Look for a long history of success. An
  established pest control company offers extensive
  knowledge and experience. A new business may
  offer decent service, but doesn't have much to
  offer when it comes to customer service skills
  and other business practices.
• If they've been around for a while, they're also
  more likely to be there in the future to support
  your work. You don't want to choose a company
  that provides ineffective pest control services
  and close down a month later.
• Can you provide testimonials or reviews?

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• They should explain what traps, sprays or baits
  they will use. They should also be able to
  explain how their technicians decide which to
  use.
• The pest control company should also explain
  where and how they will apply these solutions.
  Once they have provided this information, verify
  that they are using the appropriate methods for
  your needs.
• Are your methods safe for children and pets?
• Make sure your family is safe. Find out if you
  need to leave your home during pest control
  services. This may be necessary, depending on the
  methods used for your treatment. Pest
• control companies must disclose any potential
  harm to your family, pets, and the environment.
• If they are hesitant to answer this question,
  look for another company. If they use methods
  that make you uncomfortable, keep looking.
• Are your treatments preventing future
  infestations?
• When choosing a pest control company, you want to
  select one that takes steps to prevent future
  problems. It's not enough to just rid your home
  of the pests you see. Your efforts should
  eliminate the pests and provide preventative
  measures that keep them from coming back.
  Otherwise, the company is simply preparing you
  for future problems, perhaps hoping to charge
  you again for additional treatments.
• Do not entrust your business to these companies.
  Pest control technicians, looking after your
  best interests, will ensure that you do not have
  recurring pest problems.
• Do you offer budgets?

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The pest control company should clearly explain
what is covered and the cost involved for each
option. A trusted company will answer all of your
questions about their services and work with you
to determine the best solution for your
environment and situation. 10. You offer a
guarantee? When selecting a pest control
company, it's important to know if they stand
behind their work and what plan will be in place
if you run into any problems in the future. Do
you offer comprehensive customer satisfaction
guarantees? Will you get your money back if you
encounter future infestations? A solid company
knows that they can stand behind their work and
will not hesitate to ensure your complete
satisfaction.
How to Choose the Right Pest Control
Company Asking the right questions is only part
of choosing a good pest control company. To find
the best technicians, it is also important to
follow the pros and cons of choosing a pest
control company. These will guide you through
your selection process and help you avoid common
consumer mistakes. During the process of
selecting a pest control company, consider the
do's and don'ts Do - Compare Companies Yes, it
takes a lot of time, but it's worth it. Choosing
the first company you find may not result in the
experience you want. You have no way of knowing
if your prices are fair and accurate for your
market. Not sure if another company would
recommend a completely different solution that
would be more appropriate for your problem. By
comparing two or more companies, you get a better
understanding of the quality of each and the
options available to you. A good rule of thumb is
to compare three pest control companies. Do -
Ask Questions Don't hesitate to ask questions
when choosing a pest control company. Make a list
of pest control questions and keep asking until
you are confident you have all the information
you need. You're not wasting your time or
theirs. You are also not too demanding as a
consumer. If you trust a pest control company to
perform services in your home, you have the right
to know who you are dealing with. You should be
comfortable with the answers provided to you
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and confident in their ability to meet your pest
control needs. Keep asking questions until you
get to this point. Do - Check
References Reading reviews on a pest control
company's website is a good idea, but it's also
good to go deeper into that reference check.
Look for other sites that offer reviews of pest
control companies. Check with sources such as
the Better Business Bureau or pest control
associations. These external sources can offer
unbiased opinions and provide a more complete
view of company performance. While your own site
will likely only include positive reviews, these
additional sources can help reveal if the
business has received negative reviews as
well. Don't feel obligated to sign a
contract Many pest control companies offer
ongoing services. However, whether it's an annual
contract, seasonal apps, or a monthly contract,
you shouldn't have to pay for a service you
don't want. If you don't want to contract with
this company, say so. Never enter into a deal
with a company based on high-pressure sales
methods or scare tactics. If you think a company
is using these tactics to get your business, find
another company that doesn't apply this
unprofessional pressure. Don't Hire a company
that makes you uncomfortable When choosing a pest
control company, choose one that you feel
completely comfortable with. You want to find a
company that you can become a lifetime partner
with for all your future pest control needs. If
some of their practices make you uncomfortable,
why choose them? If their pesticide treatment
methods, estimates, warranties, or any other
practices make you uncomfortable, find another
company. It is your home, your money and your
family that are at stake. These precious
resources are worthy of your complete
comfort. Don't take their word for it A solid
company must put everything in writing. There is
no need to rely on a phone conversation or a
handshake. When requesting an estimate or quote,
the pest control company must provide it in
writing. It must be written on professional
letterhead and be signed and dated by a company
representative. If you accept a service
contract, the company must also provide it in
writing. They should explain all the details of
what is included in your agreement. If they offer
a guarantee, they
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• should also put it in writing, stating exactly
  what they will do if you are unhappy with their
  services.
• In addition to the do's and don'ts, be on the
  lookout for the following red flags when
  selecting a pest control company.
• The company offers packages that include services
  other than pest control.
• They do not have a dedicated business phone
  number.
• A technician or representative arrives as a
  door-to-door salesperson to promote their
  services.
• They lack references, including licenses, bonds
  and insurance.
• The company claims to have found the secret
  formula for pesticides or pest control.
• They use pressure tactics.
• The pest control service offers false mentions of
  government agencies.
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