MTWOSYS

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Case Study
Orange ICT Solutions PLC of Ethiopia uses
CloudApper SalesQ for sales force monitoring and
performance analysis.
Client Profile
Our partner, Orange ICT Solutions PLC, is an
information, communications, and technology
company established in Addis Ababa, Ethiopia. The
goal of Orange ICT Solutions PLC is to provide
Ethiopian customers with advanced software
solutions for their businesses. As Orange ICT
Solutions PLC is based within the information
technology (IT) sector, they were interested in
increasing the range of software solutions they
could provide to prospective clientele. It was,
therefore, a natural progression that led the
company to partner with CloudApper in January
2021. Due to their belief in CloudAppers range
of comprehensive systems, the company had decided
to implement some of the CloudApper software
solutions within their own company to help
resolve the challenges they had met so far in the
business environment.
[phone]
info_at_cloudapper.com
_at_cloudapper
CloudApper, Inc.
CloudApper
www.cloudapper.com
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Orange ICT Solutions PLC of Ethiopia uses
CloudApper SalesQ for sales force monitoring and
performance analysis.
Challenge
While coordinating with CloudApper, Orange ICT
Solutions PLC gained a deeper understanding of
the softwares benefits. The company was
particularly concerned with the management of
prospective customers and their data. This meant
that Orange ICT Solutions PLC was immediately
interested in testing CloudAppers SalesQ
application to resolve their problem of
accountability. SalesQ is a sales agent
monitoring application that allows companies to
track the operative activities of their sales
agents.
Solution
Orange ICT Solutions PLC introduced their sales
department to the SalesQ system, and its features
became fundamental in the companys search for
ways to monitor their sales teams activities and
find how these actions impact potential leads and
current customers. This concept would be crucial
to them, because the IT and software sector in
Ethiopia continues to grow, and Orange ICT
Solutions PLC wanted to find a way to adequately
address these opportunities to work more
productively. Upon explaining the different
options, it was clear to see that SalesQ would be
the most appropriate program going forward. The
software provides employers with the ability to
increase the efficiency, accountability, and
transparency of their sales team, which was
particularly helpful for Orange ICT Solutions
PLC, as they mainly wanted a way to keep track of
their sales department.
SalesQ solved the companys problem through its
powerful, cloud-based platform that allows sales
agents to upload their ventures no matter where
they may be. This resulted in the company being
able to observe the ongoing activities of the
sales agents, as well as any upcoming activities
they have in their workday.
[phone]
info_at_cloudapper.com
_at_cloudapper
CloudApper, Inc.
CloudApper
www.cloudapper.com
3
Orange ICT Solutions PLC of Ethiopia uses
CloudApper SalesQ for sales force monitoring and
performance analysis.
Benefits
The main benefit experienced, as stated by the
CloudApper team and reiterated by Orange ICT
Solutions PLC, was the transparency. Using
SalesQ, Orange ICT Solutions employees were able
to upload their daily responsibilities onto the
SalesQ platform, often from their own mobile
devices. Through its newfound capacity to monitor
the sales department and sales manager, the
company gained a better understanding of its
sales teams. More importantly, information
collected from the SalesQ platform could be used
for developing reports or making educated
decisions for the companys future.
Another benefit provided by SalesQ was the
ability to schedule tasks. This provided the
managers with the ability to direct each member
of their sales team and ensure that none were
neglected or overused. The use of this system has
resulted in the company increasing the efficiency
of their sales team since its program
implementation in early January 2021, and the
outcomes continue to be exceptional, ensuring a
fruitful partnership on both ends.
Efficiency
Accountability
Team Transparency
About CloudApper
CloudApper is a mobile enterprise resource
planning (ERP) solution that empowers
organizations to work proficiently from their
mobile devices. We enable our clients to
consolidate all of their daily operations under a
single application, giving employees instant
access to the tools they need to attain success,
while achieving true digital transformation of
the business industry at an affordable price.
With CloudApper, employees can be more productive
by performing all of their tasks from their
phones - improving responsiveness, saving time,
and accelerating the return on investment (ROI).
Get in touch with us
Web www.cloudapper.com
Email info_at_cloudapper.com