CMMS for Sedgwick County

1
Case Study
Sedgwick County chooses a personalized version of
CloudApper CMMS for automatically creating
maintenance work orders from email.
Client Profile
Sedgwick County Government is a reputed and
mature establishment that has been proudly
serving the community of Wichita, Kansas for
several years - the County is over 150 years old.
Sedgwick County provides diverse services to the
citizens - some of them are programs for seniors,
emergency medical services, health and human
services, fire department, housing, planning,
records, sheriff's office, corrections, code
enforcement, appraising, elections, environmental
resources, tag office, and register of deeds.
Sedgwick County strives to provide quality public
services to the community to fulfill their
various needs safely and efficiently.
[phone]
_at_cloudapper
CloudApper, Inc.
www.cloudapper.com
info_at_cloudapper.com
CloudApper
2
Sedgwick County deploys a customized version of
CloudApper CMMS for automatically creating
maintenance work orders from email submissions
Challenge
To manage their facilities, Sedgwick County
relies on various machinery and equipment such as
HVAC systems, alarms, sprinklers, and generators.
These assets malfunction from time to time and
require both preventive and reactive maintenance.
While Sedgwick County has a dedicated maintenance
team, the solution they used for managing their
maintenance operations was outdated and
inefficient. Regular employees had to report
malfunctioning equipment via email to the
maintenance team. Then the maintenance manager
then had to manually review, approve, and log
work orders. Subsequently, it was becoming
difficult to ensure timely maintenance work order
management.
Sedgwick County required an affordable and
customized solution to streamline maintenance
requests, tasks, and activities.
Solution
Most of the maintenance management solutions that
Sedgwick County tested were complex, expensive,
and didnt meet their expectations. Sedgwick
County ultimately chose a customized version of
CloudApper CMMS due to its ease of use,
affordability, and ability to fit their unique
business process. Using the versatile CloudApper
web and mobile app, Sedgwick County was able to
automate work order requests effectively, making
maintenance operation more efficient than ever.
The CloudApper solution ensures secure access to
authorized users so they can view automated work
requests, approve them, and assign relevant
technicians to work orders.
[phone]
_at_cloudapper
CloudApper, Inc.
www.cloudapper.com
info_at_cloudapper.com
CloudApper
3
Sedgwick County deploys a customized version of
CloudApper CMMS for automatically creating
maintenance work orders from email submissions
Benefits
Here are some key benefits of CloudApper CMMS
that helped Sedgwick County with their
maintenance management efforts, helping to reduce
downtime and simplify asset repairs
With CloudApper CMMS, Sedgwick County was able to
solve one of its biggest problems - inputting
work requests manually. Now, after employees
submit emails for emergency maintenance,
CloudApper CMMS automatically creates the work
requests within the app. Afterwards, authorized
users can verify work requests, convert them to
work orders, and assign technicians to execute
tasks right from their smartphones. Moreover, all
of the maintenance management information is kept
in a centralized location, helping reduce
response times and minimize asset downtime.

• Easily customizable web and mobile app
• Automates work requests via email integration
• Secures data through a cloud encryption process
• Saves money by reducing response times,
  simplifying repairs, and keeping the information
  in a centralized location

Highly customizable
Secures data
Automates work requests
Saves money
About CloudApper
CloudApper is a no-code enterprise application
platform that empowers governments and companies
to work from their mobile devices. We enable our
customers to consolidate all of their daily
operations under a single mobile app, enabling
employees to work smarter and faster through
custom workflows and access to enterprise data.
With CloudApper, employees can be more productive
by performing all of their tasks from their
phones - improving responsiveness, saving time,
and increasing efficiency.
Get in touch with us
Web www.cloudapper.com
Email info_at_cloudapper.com