How To Fix ERR_CONNECTION_RESET Error

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If you have visited a website, sometimes you will
come across the This site cant be reached the
connection was reset error. You may also see
ERR_CONNECTION_RESET. This means that a
connection could not be established correctly.
The issue is usually on the users end, and on
occasion, is it a problem with the website
itself.
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What is more frustrating with this error is the
options it gives you arent really that helpful
for solving the issue. When you get this error,
the first thing to do is to check the most
obvious things first, before going deeper to find
other ways of fixing it. First of all, you
should run the Network Troubleshooter as it can
help diagnose and fix common connection
problems. To run the Network troubleshooter Selec
t the Start button gt Settings gt Network
Internet gt Status. Open Network Internet Status
settings. Under Change your network settings,
select Network troubleshooter. Follow the steps
in the troubleshooter, and see if that fixes the
problem.
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1. CHECK YOUR INTERNET CONNECTION ROUTER

• I know it sounds obvious, but 1 out of 10 times
  this is going to be the issue.
• Simply turning off the modem for 10 to 30 seconds
  will cause it to reboot and it may fix the issue
  because your modem is a computer and just like a
  computer it will run into bugs and random issues.
• You may have a modem and a router, so you will
  want to turn both off to reset both of them.
• If you cant get to your modem or router, then
  you can check your connection on your computer.

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Step 1 First right click on the Wifi internet
icon in the bottom right of your taskbar Step 2
Select the network and internet settings
option Step 3 Select the network and sharing
centre option.
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Step 4 Select your Wifi connection, you will
then see your ipv4 and ipv6 connectivity,
internet signal quality, speed and how long you
have been connected.
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Step 5 Next click on Details to see if you have
a working IP address and DNS server.
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Step 6 To reset your IP address, click on
properties on the wifi status section, and select
the internet protocol version 4, then click on
properties.
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Step 7 Select Use the following DNS server
address and enter 8,8,8,8 (one in each section)
in the preferred DNS server address. Then enter
4,4,8,8 in the alternative DNS server section.
Step 8 Then apply the changes and remember to
restart your computer for the changes to take
effect.
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2. CHECK OTHER WEBSITES
Simply enter another website address at the top
in the address bar or open another tab in your
internet browser and go to a different
website. If other sites are working, then it
could well be a problem with that particular
website.
3. CLEAR YOUR BROWSER CACHE
Your browser cache stores the data from all the
websites you have visited. This includes what
websites you have visited, passwords, cookies,
and your general browsing history on that
website. Sometimes the current version of the
website and what is in your browser cache are
different, and this may block the connection,
which may cause a this site cant be reached the
connection was reset error message. You will
want to clear all the categories in the clear
browser cache menu and make sure that you select
the option for All Time because this will clear
the cache completely.
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• To clear your browser cache in Google Chrome
• On your computer, open Chrome.
• At the top right, click More More.
• Click More tools and then Clear browsing data.
• At the top, choose a time range. To delete
  everything, select All time.
• Next to Cookies and other site data and Cached
  images and files, check the boxes.
• Click Clear data.

• To clear your browser cache in Firefox
• Click the menu button. and select Options.
• Select the Privacy Security panel.
• In the Cookies and Site Data section, click Clear
  Data.
• Remove the checkmark in front of Cookies and Site
  Data.
• With Cached Web Content check marked, click the
  Clear button.
• Close the about preferences page.

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4. CHANGE THE DEVICE YOU ARE USING
If you have another way of accessing the internet
either on your phone, laptop or iPad. Then you
should try and access the website on those. If
you can access the website on one of your other
devices, then you can rule out the website as
having an issue.
5. TRY A DIFFERENT BROWSER AND INTERNET CONNECTION
If you have other internet browsers like Chrome,
Firefox, Safari or Internet Explorer. You should
try those browsers to see if you can access the
website. You can also try a different internet
connection, if you are on broadband then switch
to your mobile phone 4g connection. If you can
access the website through these, then the
problem is on your computer.
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6. USE INCOGNITO MODE
Sometimes a website will load in incognito mode
but wont load in your normal browsing mode. The
reason for this is because the incognito mode
disables all the plugins, extensions, browsing
history which might interfere with loading a
webpage. If the website works when using
incognito mode, then it is very likely something
within the internet browser like the extensions
or browser cache. Simply go to the top right of
your browser and select the options menu and
click New Incognito Window.
7. EXTENSIONS
If the website works during incognito mode, then
you should try disabling all your extensions. To
do so, click the settings icon in the top right
and go to more tools, then extensions. Then
simply click the blue button to disable the
extension. Then try loading the website again and
see if that makes a difference.
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8. CHECK YOUR ANTIVIRUS AND FIREWALL SOFTWARE
Sometimes Antivirus software blocks certain
websites, this could because they dont think
they are safe, there is a conflict, or maybe you
have a virus or malware on your computer. You
should run a full scan of your computer with AVG
antivirus and malware remover or Malwarebytes.
If these dont find anything on your computer,
you should disable them by right-clicking their
icon in the bottom right toolbar and try again
(remember to enable them again when you have
fixed this site cant be reached error).
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9. CHECK YOUR PROXY SETTINGS
When you get the ERR_CONNECTION_RESET error, one
common reason is because of proxy settings if you
are using a local area network (LAN) then you
could be using a proxy connection. Basically, a
proxy server is a dedicated computer that is
being used as an intermediary between a server
and computers. To find out if you are using a
proxy connection. Open the control panel (the cog
icon or settings on the start menu in Windows)
and select Network Internet. Then click on
Proxy in the left-hand menu, and turn off the
option Use a Proxy Server.
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10. DELETE WINSOCK CATALOG ENTRIES
If you are on Windows and you get the
ERR_CONNECTION_RESET problem you can try
deleting the catalogue entries in Winsock
(Windows Sockets). What Winsock does is, it
allows programs to establish connections through
the TCP/IP in Windows because it contains data
that programs use to connect to the internet. It
creates an archive for entries that have been
established in the past. You can delete the
archive by using the command prompt if your user
status on Windows is set to administrator. To
open a Command Prompt in Windows Press WindowsR
to open Run box. Type cmd and then click OK
to open a regular Command Prompt. To open an
administrator Command Prompt Type cmd and then
press CtrlShiftEnter Once you have done this,
you can type in the Netsh Winsock reset command
which is netsh winsock reset Then hit enter to
execute the command.
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11. RESET TCP/IP
Open the command prompt like you just did and
enter the command netsh int IP reset this will
reset your TCP/IP, remember to restart after you
have finished.
12. FLUSH, RELEASE AND RENEW YOUR DNS
Open the command prompt and enter the
commands ipconfig /flushdns and press
Enter. ipconfig /release and press
Enter. ipconfig /renew and press Enter.
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13. TRY USING A VPN
A VPN is a virtual private network, this means
you are connecting to the internet anonymously
and securely from a different place in the world
by creating a private network. Some websites
cant be accessed from certain countries, so
using a VPN and accessing the site from other
countries may fix the issues. For example, in
order to get on the American Netflix, you need to
access Netflix from America. If you want a VPN,
we recommend NordVPN and Surfshark.
14. USE MICROSOFT SUPPORT
Microsoft has a Fix Wi-Fi connection issues in
Windows Guide this covers all the common
solutions to fixing network and internet issues.
You can also go to the Microsoft Forum for more
dedicated support.
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