Advanced 311 Citizen Reporting App for Cities

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Advanced 311 Citizen Reporting App for Cities
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Introduction of 311 Reporting Mobile App

• Nowadays, public works spend a lot of time and
  money on fixing assets. But your assets can
  benefit with the help of technology. Yes, the
  process to gather reports can be immensely
  improved through deploying a 311 Citizen
  Reporting Mobile App. Here are specific ways in
  which Public Works is able to provide better
  service, reduce resources, and save money.

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Quick Reporting from anywhere
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• Whether its your own colleague, field worker, or
  a member of the public, youre worst Public Works
  nightmare should be a general apathy towards
  reporting issues with your assets. Because if you
  dont know something is broken, you cant fix it.
• However, people will walk by a broken asset and
  assume that their local government just doesnt
  think maintenance and upkeep are a priority. It
  wont be fair, but youll be blamed.

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Accurate Reporting location data

• Imagine this situation You open your email first
  thing in the morning and your Public Works team
  has an email from a concerned citizen that reads
  There is a broken sidewalk near the Atlanta wood
  road Please Fix it!
• When you try to understand this free-form, and
  request, you quickly realize that youre going to
  need a strong cup of coffee this morning.
• The citizen gave you no information about where
  on Main St, which restaurant is referenced, which
  side of the street, etc. That means you better
  get ready to send your technician out in the
  truck just to track down the issue.

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Enhanced communication between citizens
Smart Cities arent built in a day, or even a few
months. It can take years to get on the right
path to being a smart city. You have to stay up
with the trends, innovation, and technology. But
while that takes time, there are ways you can
start building your strategy to prepare for the
future, and one of those ways is to start with
communication.
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If you want to know more about Civita App or try
it for yourself, Book a free demo.
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Contact us

• Email
• info_at_rattletech.com
• Visit
• https//www.civitaapp.com/