RPA Consulting Services in UAE |Smaartt Digital Consulting

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• RPA Services in DubaiSmaartt Digital Consulting

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RPA and the Utilities Industry
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Reasons why they made a good match

• 1.Many vital processes in the utilities industry
  are amenable to automation
• The damages of human error interfering in
  capacity metering, for instance, could be higher
  than you are willing to pay, because customer
  satisfaction is more important than ever in these
  times of transformation that we experience in
  Australia. This is why it is wise to be open to
  automations
• Metering, billing and settlements, consumption
  management, customer records management,
  complaints resolution, or customer transfer are
  some just a few examples of the repetitive
  processes that could be better, faster and more
  efficiently performed by software robots. But of
  course, not everything goes! The intrinsic need
  for creativity and divergent thinking would keep
  processes such as strategy advancement and
  control outside the scope of automation (for now
  at least).
• 2. RPA can help reduce costs
• Reliance on robots to perform the repetitive
  processes (like those mentioned in (1) above) can
  lead to a significant cutback in costs. One and
  the same bot can be used to perform several
  low-level tasks, bots do not require days off,
  paid holidays, and never go on strike, their
  performance is not subject to stress or fatigue -
  all these are significant contributors to cost
  reductions.

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• 3. The scalability of RPA makes it more easily
  adaptable to the specific needs of each utility
• According to the report RPA and the Utilities
  Sector Value, Vendors and Services, automation
  is versatile enough to match the
  vertical-specific requirements which are likely
  to vary across the sector. RPA can be implemented
  so as to provide the best fit for the particular
  infrastructure of each utility. You could thus
  save a lot of capital that you would otherwise
  need to invest in training new staff.
• 2. RPA can offer the utilities industry shelter
  from the demographic earthquake
• Electricity, water or gas are services that
  require a significant amount of highly
  specialized staff members. According to the
  Australian Utility Magazine, they must be able to
  deliver adaptable choices to present consumers
  who would never let go of modern comfort, while
  also protecting the environment, or to handle the
  Australian network enlargement. But many of the
  staff are approaching retirement.
• In fact, utilities is among the sectors most
  heavily affected by the change in the global
  labour market due to the aging population. As
  weve argued before, RPA is one of the key
  options to respond to it. Therefore RPA and the
  utilities industry make a good match.

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