How To Enhance Delivery Driver Communications With ManageTeamz?

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Introduction ManageTeamz, the premier Delivery
application to help businesses deliver products
for various businesses. We always consider
communication and customer satisfaction as our
primary goals for our application and we work
towards achieving them. Here we have discussed
the ways through which we enhance delivery driver
communications in our application.
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4 Major ways implemented to efficiently deliver
enhanced driver communication

• Easy Communication
• Voice Call
• Video Call
• Messaging feature
• Transparency
• Delivery Information
• Customer Service

www.manageteamz.com 91 73387 73388

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Easy Communication
1. Voice Call They are open to making a voice
call to any of the above persons in case of any
complex issues and to get in touch with them
effectively. 2. Video Call We have also attached
this facility however, can be used only if there
is a need. 3. Messaging feature If in case, any
of the above persons fail to pick their calls,
messaging feature is available where they can
live chat with them along with sending images or
other documents if required.
www.manageteamz.com 91 73387 73388

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Transparency

• With the ManageTeamz application, drivers can get
  to use one interface to view the entire
  information which they require for their daily
  delivery operations. Drivers can obtain real-time
  data of the customers in order to answer the
  queries of the customers as well.
• For instance, if customers reach out to them for
  the exact time for delivery, the delivery agent
  can identify the customer with the available
  records for the day and provide them with the
  relevant contact information for the specific
  customer.

www.manageteamz.com 91 73387 73388

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• In addition to contact details, drivers can get
  to know the feasible and optimized route to reach
  the destination with also added Proof of Delivery
  feature in it. With this feature, customers can
  easily record their feedback and proof that they
  have received it.
• This feature also eliminates unwanted paperwork
  and can help businesses to customize their
  business operations based on their customer
  expectations. Moreover, deliveries can be
  confirmed via Photo ID, e-Signature, barcode
  scanning, etc.
• Companies can also stay with these details and
  verify if the driver has delivered the product to
  the right customer without any delays.

www.manageteamz.com 91 73387 73388

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Delivery Information

• Drivers have all the information of the delivery
  which they need at their fingertips. It includes
  Customer Contact Delivery Information, Pickup
  Drop Locations, Delivery history, and billing
  information as well.
• Hence, drivers dont need to waste their time
  making calls to dispatchers or managers regarding
  the delivery process since they have the complete
  detail related to the delivery and customer
  information in their hands.
• Moreover, ManageTeamz can keep track of delivery
  performance during the day and get real-time as
  well as a historical report of deliveries. A good
  driver app will empower drivers and make their
  work efficient.

www.manageteamz.com 91 73387 73388

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Customer Service

• ManageTeamz offers the exact pickup and drops
  location as stated by the business. With the
  real-time optimized routes and route navigation
  tools, drivers dont need to worry about
  searching for customers or which route to take.
• Multiple pick-ups and drop locations will enable
  instant deliveries with an increased number of
  orders being delivered with accuracy and
  efficiency. If in case drivers find it
  challenging to deliver with the increased traffic
  or other issues, they can easily send a message
  to your customers on this.

www.manageteamz.com 91 73387 73388

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Conclusion Undoubtedly, ManageTeamz is still
enhancing the application with new features. If
you belong to a business that requires product
delivery to your customers, you can leverage
ManageTeamz for it! You can have a look at our
application to know the additional features which
we have integrated into it. Meanwhile, if you
have queries, get in touch with us
instantly. Thank you!!!