How to hire a virtual assistant for E-commerce

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How to hire a virtual assistant for E-commerce

• Introduction
• Haven't you heard this a lot "Hire a virtual
  assistant" to ease your stress? It is right you
  don't want to waste valuable time and effort
  searching for the right people. A virtual
  assistant is an independent person who assists
  with admin, social market, business development,
  and other tasks.
• Now that you have decided to get a virtual
  assistant to grow your business, Which method
  will you choose? You have three options
• Freelance Platforms Here, a person works
  independently, which means they are not under
  any company or organization liabilities.
  Ultimately, they are self-employed.
• Agency These will have a team of virtual
  assistants who will always be there for your
  services and can bring actual results from their
  experience.

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• Job Portals Many websites provide you virtual
  assistants, through their resources. Some of
  them are LinkedIn, Monster Jobs, UpWork, and
  more.
• There will give you a vast pool of candidates
  that are eligible to handle your tasks
  efficiently.

What is E-Commerce Virtual Assistant?

• These are bots that use machine learning and NLP
  (Natural Language Processing) to perform various
  tasks. This might include understanding users'
  queries, give relevant information, or create
  content. In short, they are capable of handling
  your tasks which means less work for you. Some
  daily routine tasks where e-commerce virtual
  assistants come handy are
• Handle shipping and order process
• A trained virtual assistant will help in managing
  your orders successfully. Some significant duties
  that you can assign them
• Compile orders
• Add orders to the sheet
• Monitor orders
• Set up shipments
• Send invoices

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• An E-commerce virtual assistant can automate many
  such repetitive and complicated tasks for your
  online store.
• Stock and Inventory Management
• You need to hire a virtual assistant skilled in
  managing inventory and stocks as they are a
  critical section for a business. It is essential
  to maintain a perfect balance between the two
  things. Some things where a virtual assistant can
  serve you better
• Check inventory to make the user the availability
  of products are sufficient
• Add new inventory if required
• Update product lists
• Handle product categories
• Resolve any errors
• Keep website updated with the latest content
• Monitor stock levels

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• Every e-commerce store's most important target is
  to give customer satisfaction, which requires
  time, patience, and effort. That is why it would
  be smart enough to get a virtual assistant to
  handle them. Some best virtual assistant agencies
  can help in taking challenges like
• Send quick responses to customer queries
• Handle unsatisfied customers
• Grab opportunities for cross-selling and
  upselling
• Engage with existing customers
• Respond to customers reviews and feedbacks
• Follow up with the consumers
• Create Newsletter and Press Release
• Businesses often have some newsworthy information
  that should reach the right audience. A skillful
  e-commerce virtual assistant can create
  cost-effective newsletters and press release to
• Build brand reputation

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• Polish content regularly
• Upload blog content
• Add and format images
• Website optimization for faster page loads
• Handle server issues for better customer
  experience
• Perform market research
• It is vital to know valuable business insights
  which can benefit you. For instance, you can ask
  your virtual assistant to handle the below
  things
• Target customer research
• Product Research
• Competitor research

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Monitor Online Marketing

• The Best virtual assistant agencies are putting
  their best efforts to increase profit for
  businesses. They have the right skills to handle
  such tasks and m anage online marketing tools
  effortlessly. Some everyday tasks that they can
  run for you are
• Create content such as videos, articles, or blogs
  that helps in generating leads
• Manage your social media accounts and ensure your
  strong presence
• Schedule posts and blog content on the social
  media
• Engage more audience through your content
• Build communities to promote business
• Track your influence on the audience and make
  necessary improvements
• Create email marketing campaigns
• Advertise your brand on various platforms
• What are the Benefits of hiring a Virtual
  Assistant?

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• It makes your life Easier
• Businesses need to have a robust online presence
  always, which is a complicated task with this
  growing industry. E-commerce virtual assistants
  will make your life easier by providing the best
  services. As they will help to take your workload
  and handle your time-consuming tasks.
• Drive Business Growth
• You cannot manage all the tasks by yourself, and
  you are aware of that! Get talented Virtual
  assistants in the business and tell them about
  your requirements. They will look for chances to
  grow your business in the market. You just have
  to develop an understanding of your business
  policies and ethics before the process begins.
• Save Money
• When you prefer hiring an employee, you need to
  give them a salary, and also take care of the
  below things
• Taxes
• Sickness
• Leaves
• Compensation
• Other benefits

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• Scheduling
• Search Engine Optimization
• Content Writing
• Data Entry
• Online Marketing
• Call Answering
• Web Development
• Professional virtual assistants are skilled in
  various sectors and help in organizing your store
  efficiently.
• 6. Improve online presence
• You need to post regularly on various online
  platforms to strengthen your brand reputation.
  Some aspects that you must pay attention to are

Which type of tasks should you outsource to Virtua
l Assistants?
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• 1. The task that will grow your brand/e-commerce
• A skilled virtual assistant will give you time to
  enjoy your business and look at the big picture.
  They can tackle a list of tasks to flourish your
  business
• Manage social media channels
• Prepare analytical reports
• Carry financial decisions
• Plan your appointments and meetings
• Take care of your customers
• Be an HR department for your business
• Handle email marketing
• Manage recruitments

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• 2. The task that will save you time
• An intelligent virtual assistant can perform many
  roles for your business. Having a reliable
  assistant will help to reap benefits by saving
  time. Some roles they can play are
• Email Management
• Organize tasks
• Travel plans and arrangements
• Reminder services
• File storage and organization
• Data entry
• Administrative tasks
• Blogging

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• SEO-friendly platform
• Content Writing
• 4. Burden some tasks
• These are tasks that need time and knowledge to
  grow the business. It is best if you outsource
  some of these to virtual assistants
• Bookkeeping
• Customer Service
• Data Entry
• General Research
• Backlink outreach
• Product Sourcing

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• Handle business activities
• 6. The task that will give you returns
• Virtual assistants can be a great asset to your
  business if you know your requirements and
  expectations. Some ways in which you can leverage
  more revenue for your business are
• Lead generation
• Increase conversion rate
• Content Marketing
• Media outreach
• Press Release Outreach
• Build engaging landing pages
• Sell your services

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• Search on Google
• The first step is simply to take help from a
  search engine. It will give you an exhaustive
  list of options to hire a virtual assistant. You
  need to list your requirements and expectations
  from the assistants to choose the best one.
• Check if they provide the service you are looking
  for
• Even if you have chosen the best one, what if
  they don't offer the service you are looking for?
  So, ensure that you look at the services they
  give and how much experience they have in the
  same industry.
• Check for the pricing
• This is essential to know if they fit your
  budget. Also, compare various agencies to make
  sure you don't pay more than required for your
  services. You can also ask for approximate
  charges if they are not telling you the exact
  costing for your project.

4. Check for the social proof, men power, and
hours of availability
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• They must have a portfolio of their services.
  This will help to know if they have the right
  skills to manage your business. A skillful
  virtual assistant will have strong social proof
  and should be available all time for your
  services.
• Book a meeting
• After you have done deep research about their
  services, plan to meet them. This can be through
  video calls where you know if they are genuine
  and reliable to take your work.
• Ask the questions based on your requirements
• Communication is the key! So ask all the
  questions that pop into your head before hiring
  them. Some common questions are
• How do they approach complicated tasks?
• What makes them unique from the crowd?
• Why are they perfect for this service?
• How much experience do they have in the market?
• Ask for a paid trial
• This will help you to know if they are the right
  fit for your business. A paid trial will make you
  aware if you have made a suitable investment or
  not. An expert virtual assistant will get on
  board when you ask for a paid trial.

Which tools can you use to track the performance
of the best virtual assistant agencies?
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• Communication is essential
• You need to reach your assistants to clear the
  requirements of your business. An email is
  always an option, but sometimes they might not
  check it and miss important details. So, you
  need to have a platform where you can get instant
  replies
• Skype
• Slack
• Flock
• Chanty
• Microsoft Teams
• Video Conferencing

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• There are rare chances that you will be able to
  meet your virtual assistants face-to-face. Video
  calls are one of the best ways to avoid complex
  conversations. Some tools to arrange a video
  conferencing with your virtual assistant are
• Zoom
• GoToMeeting
• Google Meet
• Zoho Meeting
• Join.me
• Time and Activity Tracker
• You might pay your virtual assistants on an
  hourly basis, which means you need to track them
  regularly. Good time tracking will protect you
  from time theft. Some popular tools in the market
  are
• Hubstaff
• Clockify

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• Many startups need an excellent virtual assistant
  for their project management. These software
  products help them find the answer to common
  questions like
• What should be my next move in the market?
• Who should be eligible to take this specific
  task?
• Which project is at high risk?
• How can you be more productive?
• Project management tools that can serve you
  better are
• Basecamp
• Asana
• Trello
• Social Media Management